The glitter from December’s window display is still stuck in the floorboards, but the store is finally quiet. Outside, a bitter wind whips across Front Street.
​My lead server, Marcus, looked drained while folding napkins. No "manager talk" today. I just pulled a stool up and asked, "How’s your mom doing?"
​He exhaled, the tension leaving his shoulders. In the post-holiday slump, we aren't just staff and supervisors; we’re just people catching our breath in the cold.

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That’s super sweet of you to take that moment to connect with your lead server. Human connection is what keeps us going.

That human connection is everything

It’s the small things that turn out to be the things that matter most. We aren’t just numbers; we’re people with real lives.

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