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USAA is not that friendly with WFH. If that matters at all
That’s great to hear. What of your systems…current, outdated, etc.?
USAA's employee satisfaction overall has been in the low 30's for quite some time. There is a lot of variation in culture within USAA, it all depends on which CoSA or LOB you work under. Having just left USAA, I can say the culture in my area was horrible. Lot of micromanagement, lot of unhappy employees, poor leadership communications, lack of transparency. I do know there are other areas that aren't as bad as the one I was in. Just my two cents but I was pretty miserable at USAA, it's not the company it used to be and has lost its way with regard to its mission and reason for existing in first place (i.e., to serve the military population).