Westin hotel; first room didn't have hot water. They changed my room and the TV wasn't working. Changed my room to a lower floor. Again no hot water and there was a hair in the toilet...

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A new hotel

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Only one hair? That is actually pretty good!

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What about pubic hair? Double?

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It was a pubic hair 🤮😡😭

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Checking out tomorrow and will stay at the Kimpton across the street for the remaining of this project!

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Which city?

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Minneapolis

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... I am not even sure what to ask for at this point!!

That manager should be fired

1 hair = 1k Starpoints, I think this is referenced in the T&C

actually the policy is based on length, so half :(

Which city OP?

City?!?!?!

My Westin experience is bad too. This is my first case and Westin for the whole case 🏆

Is this the one in Edina??? That’s one of my fav hotels wtf

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