What advice would you give someone playing the role of an engagement manager for the first time?

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Be transparent with your client and your teams, don't sugar-coat or be afraid to deliver bad news, communicate early and often, delegate to your teams and inspect what you expect, and treat people with respect. The rest usually takes care of itself.

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Know more about a few things than anyone else on the project. E.g. The timeline (memorized), the deliverables, the RACI, etc. Also get good at powerful escalations (loud enough, soon enough, high enough), with who by when for resolution. And be the person to hold people to account for their resolutions and deliverables. And don't be a dick.

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Prepare to be screwed now - from all sides. I kid - good luck and just be yourself

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The first lesson I learned in consulting: it's all about managing expectations.

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No one cares if you need to ask for help, they care if you don't deliver.

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Always have an exit strategy available. Politics can eat you alive.... both internally and at clients!!!!

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Ask for help, especially other SMs, and be real. MD 1's suggestions are great, especially the last one.

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Related Posts

Genpact Bangalore is looking for Social Media Analytics/Listening professionals.

Do let me know if anyone is interested, will put you in touch with the hiring manager.

likeuplifting

In case anyone is looking to get into product management, I came across this image which shows some books you could read to get into the role.

P.S: I saw this on Linkedin posted by Dr Milan Milanovic. So all credits to him!

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Hi, I did interview with amazon.

Round 1: HR round. cleared.

Round 2: Hiring manager round. Went well.

After 2 weeks they said Role no longer available. It was L5 supply chain role. This happened in April. Can I apply again in Amazon? I joined a company 3 months ago, does it look bad in CV to leave again in 3 months? I hv a 6 month gap in career in 2019 due to lay off (covid). total exp 9 yrs. SCM exp 6 yrs.

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Help me to choose between the following 2 options

EY GDS : Home location Kolkata + x lpa Fixed + 50k joining bonus + 70k variable pay for developer role

Microsoft : Hyderabad Location + (x+1.5) lpa Fixed + 2 lacs joining bonus + 2.9 lpa variable pay + stock for Azure Support Engineer role

Thanks in advance.

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I just started training with United HealthGroup for Medicare. I have previous experience in Medicaid-- quite a different role, but similar. I'm so nervous about how complex Medicare can be. Any suggestions or advice? I'm not exactly a dumb-dumb but nor am I the sharpest knife in the tool box.

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Did anyone get interviewed for enterprise architect position at Collibra. Would like to know the experience and the process.

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I left my job about a year ago to relocate, make sure it was the right decision and start a side business in the mean time. Now I’m actively looking for a new sales position, have tons of experience, but am struggling to even get a response from job apps. I am wondering if this is because of my employment gap? I don’t have my side business listed on my resume because I don’t feel like I have enough positive “stats” to report yet given it’s new. Any advice or recommendations?

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When I am looking at an email attachment in Outlook it shows the Google Chrome logo but when I open, it opens in Adobe which is what I want. Even though it is opening an Adobe, my boss would like it to show the Adobe icon instead of chrome next to the attachment… anyone know how to do this ?

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Need some feedback! So I was forced to move jobs about 6 months ago due to reorg and the new leader opting to bring their existing EA with them, without even meeting me. If stayed at the company but accepted an offer for a job outside of the department I was in. I’ve now been asked by a manager from my old department to apply for a job they’re opening that would be a 2 step promotion. She thought she got my managers permission to approach me (see comments)

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Hi,
I am ITGC SOX auditor working with EY as consultant under Risk advisory. I have done my MBA from tier 2 institute.
Total yoe: 3.8 years
Can anyone please refer for ITGC auditor role in deloitte usi.
Any leads would be appreciated.
Thanks in advance

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Hi! Would anyone at Ceros Inc be willing to answer questions about a remote position? It’s been over a week so interviews or hiring for it may have started. Thank you!

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What is the salary (fixed + joining + variable + stocks) for supply chain program manager at Microsoft India? CSCP division. I saw opening in linkedin. @Microsoft

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Am looking at exit opportunities and researching FAANG. Curious to understand why anyone would join Amazon which has the worst benefit of the FAANG? Can anyone share what’s better at Amazon that I am not aware of? Amazon and Facebook on sites lined up in January! So researching now!;)

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Hi,
My L3 interview discussion is scheduled with Partner of
KPMG FRM.
The role is for FRM division.

Any suggestions what kind of interview I can expect?
I had 2 interview rounds with Associate Director.
KPMG KPMG India

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Hiring Manager round getting rescheduled for 3 weeks now. The partner has expressed his willingness to connect with me directly over phone and discuss. Not sure what he is planning.

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So I recently graduated in the fall semester from school, and I am now trying to find a entry-level full-time position in my field. I graduated with a BA in Cinema and Television Arts; specifically in Entertainment Media Management. I wasn’t able to do an internship because of work and personal stuff. Does anyone know any good tips of what entry level positions I should look into?

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Hi Guys,

One quick question-

If one chooses to quit the organization within 7 day. Do we still have to serve notice period.

I joined the Management Consulting division of an organization. The JD and the role offered are poles apart.

Also if anyone could refer me in their company, that would be great.

I have got 2.5 yoe in Consulting.
Thanks

Hi fishes, can you please help out.i have an offer of these companies. Which one to join for growth and learning?

Bajaj finserv , SBIcard , Cognizant, Evaluserve, or EXL services
for data science position .

likeuplifting

More Posts

Hi everyone Kindly let me know which is the best out of these two
YOE: 11
HCL -- 32(includes everything)
Publicis Sapient -- 33
Heard lot of firing in PS and about WLB.
Need company which has better WLB, job security and growth

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Release the menagerie!

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What are the safest areas to live in Atlanta, where you would want to be as a twenty-something? Like fun things to do, can walk to things maybe. Any thoughts?

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Anybody work for EY NZ? Realize borders are closed at the moment but my wife and I have been researching a move to NZ for years now. I'm a Micrsoft Biz Apps/Dynamics Developer in the US. Doing an internal transfer would be my the easiest way to move so just wondering if anybody had any insights into the process.

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Does anyone else find NOVA comparatively boring after DC? I'm wondering why I moved.

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Just over two years ago...

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Why do so many people need sponsorship? Most people I speak to in tech (data) require some sort of sponsorship. Just curious why this is.

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PE firms with the best WLB?

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Hello All is there anyone who working as Scrum Master? I have recently started as SM..need some help.
Please DM me.

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*My MD, with his video on, in his palatial home office*: “Hope everyone is staying safe and sane...”
*Me pretending my camera is broken*:

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Man, what Wall Street Bets pulled off was just epic! :D So tempted to throw in some of my monies to stick it to the hedge funds and then donate any gains to charity.

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What’s the most reliable bmw 3 series after the year 2000?

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Do you know a reasonable non-union, production designer or props people in the NYC/BK/ LI area?

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Freelance comedy director recos? Non-union. Not looking for a prod co, just a director. Dialogue, quirky performance, not obnoxious or physical comedy. Ideally looking for someone with musical elements on their reel. Thanks!

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PART TIME JOB!!!!!!

We are seeking a talented Rental Agent to join our thriving team! The ideal candidate for this position will enjoy fast-paced work, show creativity and have a high degree of professionalism when working with our residents. The Rental Agent is responsible for creating and maintaining successful relationships with landlords and closing rental inquiries efficiently.
TASK:
-You will contacting possible tenants, sending notices and ensure proper booking of rental property.

4

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I am working as a Collibra Architect from past 1 year and 2 months now(First gig after Uni) and honestly I dont like what I am doing, its too boring and it doesnt really involve any real development which i originally signed up for.
I sticked around here because It was something new and challenging but now whats the point.
Fast forward to past couple weeks, I've been assigned weird stuff, like "Making PPTs" and read this read that.. (spoiler alert, i've never used the things i read during work)

Can someone help me to understand the difference b/w categories and topics as they relate to knowledge?

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Additional Posts in Consulting

This just in: Uncle Ernie telling us how shitty of a year we had and that they're stripping our firm-wide holidays so that we can be utilized more and reach our vision 2020 goals!

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Joining EY soon. Should I be worried about layoffs happening supposedly in June/July?

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Thoughts on Prosci or SHRM-SCP certification? Which would be considered more valuable or highly regarded? Currently focused on Change Management but have a HR background (industry experience / area of study in college).

likehelpful

Laid off, any tips on how to gain experience/sharpen resume while job searching? I was in a project management support analyst role/ Venture capital sales role. I’m thinking of getting certifications to increase marketability

likefunny

Car question: is it common/easy to extend a lease? Mine is up next month and I don’t want to get into a new lease when I’m wfh for the foreseeable future. Not sure if dealers would consider this favorable for them, or if I have any leverage to renegotiate price. Or is this is even an option.

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Am looking at exit opportunities and researching FAANG. Curious to understand why anyone would join Amazon which has the worst benefit of the FAANG? Can anyone share what’s better at Amazon that I am not aware of? Amazon and Facebook on sites lined up in January! So researching now!;)

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Is there a way to share my phones wifi connection? In other words - if I buy wifi on the plane for my phone, can I have my phone then hotspot that signal for my laptop? Or vice versa? Thanks!

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What kind of jobs at Google and other tech giants do people take after working in Consulting? I want to make a switch but all of my projects have been based on financials and I’m not sure what (cont)

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Alright, fishies, let’s try this again. Name drop boutique firms that have offices in San Francisco Bay Area. Big 4 is not my future (as many many MANY of you have repeatedly said I’m not good enough for). So, I’m taking the hint and crossing MBB and Big 4 off my list but still hoping a smaller firm will consider me.

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Does anyone struggle to visualize and storyboard their content? I’m good at content delivery and analytics but I have a hard time being creative and visualizing and story boarding. If so, what have you done to improve?

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Good consulting books? Not talking case prep but a fun read about the industry and what it takes to succeed, etc. Thank you!

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RIP Hank Aaron ⚾️

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Any recommendations for mattresses for a side sleeper (medium firm) and on the cheaper end? (Moved to a new city and don’t know how long I will stay…may only be a year)

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Hi Everyone, I applied to 2 positions at Guidehouse back in June. 1 application says reviewed, the other Under Review. As of yet, I have not received any calls or emails regarding my application. How long does it take to receive a response? Could anyone help me in finding out the current status?

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Systems upgrade successful 💉

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What are the top 2-3 specifics or pieces of advice that have helped you get promoted throughout your career??

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How is utilization calculated? What happens if we are on the bench?

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Has anyone used gliders that stick on tyres of office chair, for better movement over the carpet?

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Do any of the top consulting firms hire into the Engagement Manager level after an M7 (if they had manager experience elsewhere)? I know MBB probably doesn’t but what about other tier 2 firms after that - and asking for US or Canada

likehelpfulfunny

Random Friday question: In your time as a consultant, how many client email addresses have you had?

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