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Patience, experience, knowledge and a willingness to help their subordinates improve performance and tackle difficult tasks. The manager isn't a social worker, marriage counselor or mental health therapist -- and shouldn't try to be one. They are also not a disciplinarian or slavedriver -- and should never be one. The manager is not a kindergarten teacher handing out gold stars because the child finished their class assignment on time. Keep things professional, respectful and all-business.
One key thing I took away from your reply was patience. I think you have to have a lot of it in order to succeed because sometimes (or a lot of the time) there are times where I hear another coworkers argument and feel as though the conversation has already been talked about or can be easily found online in our SOPs.
I'd say the two main qualifications would be honesty and intelligence. And I'd rate honesty a little higher. If someone is known to be honest and ethical, I'll follow them and might forgive some flaws. But once you know someone isn't on the level, or is hiding information, or shading the truth, it's just hard to ever take them seriously as a leader.
I couldn’t agree more with intelligence. You have to present yourself to your leadership and convey data points well too.
The best managers I've known have been people who genuinely make others feel good about themselves. When people feel good about themselves, they work harder. I believe firmly in positive reinforcement so I think that's a top manager trait in my mind
I love this! Making one feel great about themselves helps boost self esteem and rapport.
Integrity and discipline are certainly key, but I would suggest that a manager should be highly organized, have a platform or foundation to train and develop from, such as kaizen facilitation, and possess a strong aptitude in applying the basic 5S and other lean models. View the applications of the methodologies with an agile mindset, adjusting to meet and also to correlate with the specific teams capabilities and experience. Concise communication and ability to manage several projects is certainly a plus. No matter the exercise or problem needing solved, the 'Op Ex tool bag' has all the tools, instructions, and applications a successful distribution, production, or warehouse manager needs to be successful.