What do you or your firm do to provide first class service?

like
Posting as :
works at
You are currently posting as works at

A list in no particular order: Mail out a hand written thank you card for each new client welcoming then to the firm. Mail out a hand written thank you card for every referral--yes--I also give the referrer a gift card X-mas cards-yes Birthday cards-yes Anniversay cards-nope Use Moringstar portal as a vault to upload clients docs, quarterly performance, billing statements, wills, etc. Send out a monthly market commentary (Would like something better then Mstars piece.) I call/meet with each client every quarter-meet with larger client face to face

like

A. Clients get a conversation once a month.. B. I preach investment performance and risk mgt above all else..

like

Quarterly (or trimester) phone calls to all clients. Annual or semi-annual reviews to all clients. Annual client appreciation party (either at my home, or perhaps at a golf course this year (since I'll have too many clients to have it at my house).

like

Related Posts

Hi guys, i am moving with my mother in hyderabad from bhopal. My office will be near hitec city.
Any leads or recommendations for 1bhk flat under 12-13k. Thanks in advance.

like

Why are people saying that EY will be stingy with raises this year?

like

I look at this bowl- half of the issues here are visa related... I am 2nd gen desi and citizen by birth. Will it be considered +ve/-ve to talk about my this credential when dating desi girls? Punjabi desi here M 26. My favorites are those in research/teaching profession.

Hello Fishes, i will be joining Salesforce as Datorama Support Engineer. Can anyone tell me about the wlb (rotational shifts) and growth and learning opportunities?Salesforce

like

Does anyone know about what it’s like to work for Amgen as a sales consultant?

like

Haha! We had this conversation already.

Post Photo
likefunny

What is the average annual hike in paytm

like

I really don't like open floor plans for offices. At least my company's poorly designed one...

like

Hi! I’m a junior associate at a big law firm in NYC, and I’m considering a move to Dallas. I’m 28 and single, originally from Texas but have lived in the northeast/midwest since graduating from high school. Has anyone else made a similar move to the south? Thoughts on living in the Uptown area?

like

Any Tiktok Designers out there? What’s the WLB look like for you over there?

like

Hi

Wellbeing Program
Employees will receive a reimbursement of up to INR 10,000 for eligible expenses per calendar year.

What's this program in S&P Global?

Little brother is graduating undergrad with plans to go to grad school. What’s an appropriate cash gift amount?

like

Thoughts on giving up a remote public accounting job to get into industry? They have flexibility if you have something going on but want people on-site. Anyone make this move? Thoughts? Advice?

likefunny

Anyone have a good link to watch the Euro cup?

Thoughts on dating on your own project? Fell in love but don’t know what to do.

I max out all tax-advantages accounts and put 30% of my take home into an index fund. What/where else can I invest in?

like

When a girl uses "🙃" emoticon, what does this mean? Fishbowlers -- please give me your analysis.

like

Is having a CIA and CFE with no CPA worth it?
Is this looked down upon? Planning to just stay in forensics or hop back to IA down the line

like

I am fairly green in academia (< 1 year) and I want to shift to an area of research which I always wanted to do but never could as a Ph.D. student (because of conflict of interest).
The issue I am facing is that due to lack of my documented research experience in this field (read, lack of papers) I am finding it very hard to land any grant and reviewers keep saying "The PI hasn't demonstrated any experience in said research" blah blah.
Any advice on how to overcome this?

Additional Posts in Financial Advisors

Any Senior FAs looking for an experienced Junior FA? NYC/LI Area.

like

Thinking of bringing on a new advisor. Just my partner and I rn. Newbie was previously licensed working as a paraplanner. He'll need to get fully licensed. What sort of contract should I offer him?

like

Does anyone have any idea how well RIA employees are paid? pecifically portfolio managers and analysts who actually run the money for the "lead advisor"

like

Anyone try public speaking coaches to train them how to be a better seminar speaker? Posture, tone, subliminal onstage stress relievers etc..?

like

Anyone willing to comment on their path that they took to get to financial advisor? Been thinking about starting out as a CSA (transferring industries from current) but heard pay isn’t great. Any other routes?

like

I'm having a cold streak where a bunch of my leads are choosing to stay in the sidelines to "ride out" the volatility. I'm literally seeing this with everybody, from prospects to existing clients.

like

What's the most effective way for a small RIA to recruit FAs who have a few years experience, want to break away from large/corporate firms? I'm a $70M fee-only (commissions for insurance) independent RIA with a generous comp schedule that enables FAs to own their own book while they grow. As the owner, my focus is to help FAs succeed; as a firm, our focus is on client service and helping them succeed. I can afford a small salary, but not benefits. I'm especially interested in female FAs.

like

How do you separate work from your personal life? I struggle with being the perfect advisor to my clients and then having time to enjoy my life.

like

How much travel would you consider to be reasonable on a daily basis for a client?

likesmart

Currently w TD Ameritrade Institutional (RIA) - manage some Brokeragelink accts @Fidelity as 3rd party. They now require you to sign a form stating you will not be compensated. Questions in comments.

like

If you were in a position to relocate, would you move to a locale where Baby Boomers are moving/retiring in a disproportionate #, w/the expectation your career success rate would be higher?

like

What does a mental health day look like for you? Took one today & it was the best thing I’ve done for myself. Bonus Q: did you own up to it being a mental health day or did you go to “the dentist"

like

What are the biggest lessons you've learned from being fired

like

Wells Fargo... honest question... are you getting any backlash from clients? Anyone leaving due to the bad press? (For the record, I think it’s overblown)

like

Any tips for an introvert at a networking event? Find it hard to talk to people and keep a conversation going

like

Has anyone ever thought of retiring early in a low cost country? Like Costa Rica or India

like

Curious how this past year has been for everyone? Are account balances pulling your income down? Or has you book been growing? New clients? Are current clients implementing more because they realize they hand no idea what to do? Or is everyone still scared and sitting in cash and short term fixed income?

like

Would you say that you're genuinely liked by the majority of people at your office? I just don't really seem to vibe with many people...

like

Does anyone put money in VAs for a business client? What are the PROS/CONS/DIFFERENCES? Scenario: 5 doctors want principle protection first and growth of principle second. Each doctor is 20% vested. The business is cash rich and time horizon is 3 to 5 years. Thoughts/Advice welcome. I already have the potential company/product with no surrender period so I don’t need referrals but I’m thinking there will be at least one person who only reads part of this post and referred me anyway. :-( TIA

like

Edward Jones advisor with 30 million AUM and roughly 250k gross production. Been there for almost 4 years. Got an offer at Merrill Lynch to take over a 100 million dollar retirement transition plan in 5 years, or to join a 5 person Merrill Lynch team that manages a lot.

Pros to EJ: Have my own office, a year or two away from partnership, great office setting and client satisfaction.

Pros to Merrill: Bump in compensation, additional tools and services w banking, ability to take over assets.

likehelpful

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Send download link to your phone

OR

Scan your QR code to download
Fishbowl app on your mobile

By continuing you agree to Terms of Use and Privacy Policy.

Messaging rates may apply

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal