What is the most important skill every effective Community Manager should have?

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Communication, organization, and project management are all at the top of the list. It's impossible to choose just one because there are many different skills that make a successful community manager!

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Those are all super important. I agree!

One thing to keep in mind is that a lot of companies say "Community Manager" when they mean "social media manager". It can help a lot to discover what they mean when they say "community manager". I've found that in several of my job interviews, I was actually educating the hiring manager about the role (and that helped me land my current role in a big way). Being confident that you know what a community manager should be is a big help.

Good luck!

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Communication is the first thing on the list. As a community manager you need to create better relationship with the people so you will know how to handle their conflicts better. Better skills in communication will help you in building their interest and trust which is one of your goals as a community manager.

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Patience. To handle all the terrible comments and not want to throw their laptop out the window

I'd say communication skills. Your other skills will help you last in this industry. But your communication skills will help you succeed and even advance more.

Excellent organizational skills. You will have a lot on your plate and having above-average organizational skills will help you stay ahead of your game.

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Additional Posts in Community Managers

I love watching users go from lurkers to enthusiastic active participants. What do you find the most rewarding part of being a community manager?

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I love the engagement part of the job but hate the data. Do companies ever hire just community moderators?

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I was rejected from a job because I don’t have a big online presence. Why does work have to be my hobby, too? Is this normal?

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I’ve started a new job and though they have a community, it has been stagnant for a long time. Would you face the change directly with a “we’re back!” style post, or just increase the activity without acknowledging the absence?

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I’ve been thinking about starting a blog for community managers. What topics would you like to see covered?

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Feeling low on inspiration rn, what do you like to do to get your creative juices flowing again?

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When you’re discussing the company on community pages like reddit, do you use your own name or the company name?

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Where do you find inspiration for topics to seed the community with?

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What are some useful tools that you use to assist you in your management?

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What's the most inspiring post, comment, or interaction you've ever seen in your community?

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What is the best way to get early adopters participating in the community before officially launching it? We want it to look like a lively place before new folks pop in.

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Nobody asked, but here I share the best 5 tools that will ease your job as a community manager:

👉 Canva
👉 Hootsuite
👉 Google Drive
👉 CapCut
👉Qoob Stories

Would you add or change something?

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Are community manager conferences worth attending?

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Moderators/managers for virtual communities actually have a pretty difficult job because the rules for posting have to be interpreted, there are very few hard and fast absolutes in this profession

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