Without naming names, what’s the worst fire you ever put out for a client? I don’t have any to share as I’m fairly new to account management - I just am wondering what I have in store for myself.

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Oh man, following this one.

One time, we had a marquee/macro influencer plagiarize ALL of his recipe content (for context, this was a campaign for a big food company that I’m willing to bet you’ve eaten at some point in your life). I caught it at 10pm the night before R1 client delivery— something felt very weird/off, like suddenly the photography was not in their typical style and the language was too flowery, so I googled it and up came another major creator’s blog where they had pulled all of “their content.” I flagged to my team, who worked some contracting magic, I fought the influencer’s manager for a make-good, and the clients never found out.

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OMG what a ride that was just reading the story! Kudos to you!!!

Honestly its not even the fires I put out for clients that are the worst. Its the fires created by other employees that are the worst to put out. Some of the people I work with are very incompetent and shouldn't be doing this job.

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Oh I feel this!! I didn’t know part of my job was cleaning up other people’s messes.

Eh, after a while you become numb. But you’ll find your “line” that you won’t want to cross (I encourage you to find it). What industry are you in?

Insurance consulting! Thank you for the encouragement, that’s great advice.

Getting out from under a failed Configure-Price-Quote implementation to start growing in Q4 of that year and next.

Oooffff that doesn’t sound easy.

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🙅‍♂️

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