Account Management

Do your agencies offer mental healthcare benefits or support groups? Do you even have time to use these resources?

How can I support my Jewish and Palestinian colleagues who I know are feeling very impacted by what’s going on and who I’m close with? Is a teams message just saying I’m hear if you need to talk about… more

What are the perks of working for an agency vs being client side?
I'm at one of the large holding companies, and the benefits (once you learn how to navigate them) are better than any other compan… more

Hi all! I was recently part of my first ever round of layoffs at my agency. While I am bummed, I’m excited for a new adventure. I bring 9 years of account management and digital marketing experience t… more

If I move to a strategy role after being acc side for several years, would it be easy to move back to acc management side later without ruining my trajectory? I love AM but also really interested in m… more

I just onboarded a new client for a new retainer and reviewed deliverables and timeline with the marketing director. His boss messaged me out of the blue (first contact with boss) and asked to meet wi… more

Is it just me or has agency onboarding been reduced to just a slide deck? We used to have new team members shadow experienced ones and work in parallel until they were ready to work on their own, but now I&… more

What ad agencies are currently on a hiring freeze? Seeing roles in NYC that have been posted and reposted on LinkedIn for months

A new account sup was hired at my agency and I've been helping them get up to speed. We have the same amount of agency experience, but I feel like I'm teaching them a lot. I'm finding myse… more

Anyone know what realistic salary ranges are for a Senior AE role in NYC?

Is account mgmt ever a remote friendly field?

Sooo Publicis just announced mandatory RTO 3 days a week (and strongly hinting at 5 days) starting in Jan 2023. How are other holding cos looking?

Any former CS agency folks in here, what roles did you move into beyond agency life? Like many others I’m experiencing perpetual burnout and feeling disenchanted with the industry as a whole. Not sure… more

Someone gave me a draft brief to review and revise. Several sections were clearly written by chatgpt, the trailing technical sounding sentences and buzzword gives it away. Most will have to be written… more

I'm feeling a bit disenfranchised with my role and likewise feeling trapped in agency account management. What would people recommend I look into if I'm looking for a well-paying (£70k+) exit … more

Any professional suggestions on how to work/deal with a manager who is condescending in emails and a micromanager. Not a positive working environment anymore but want to try and work through these s… more

Pharma folks, share your nightmare stories of working with MLR teams. How did you reach a productive working relationship?

I'm a little over a year into an account role, and there is some anxiety on my team about client spend being cut in 2024. Where does account management fall when layoffs are under consideration?

Seeking referrals - Currently an Account Manager for a client services team in healthcare advertising. Agency life feels like a sinking ship, I am seriously considering a switch to technology account … more

Has anyone recently been passed over for a raise or promotion based on 2024 client budgets?

My account team is super careful about presenting a professional image, even when the client side is less buttoned up.
What's the least professional client email signature you've come across?

How does bonus eligibility work at your agencies? Not counting 50 dollar gift cards

What is more sought after, an employee with a diverse background over 20-30 years or someone that has basically performed same roles their whole career? Over my career I have advanced from technical p… more

Change of pace/ My client is good, my budget for 2024 is secured, and I have lots of holiday time off to look forward to. I don't think I've had so little stress hitting me in a long time. Is … more

What do account folks after they leave the agency world? I'm 40, and feel like there's is an expiry on older account folks.
stuck and don't know what to after working within an agency. Hel… more

How to stop dwelling on work issues? I've done all the prep work I can, but I just know that a headache is waiting for me on Monday.

People are so afraid of change that we choose unhappiness over uncertainty. If you are unhappy in your role, what would it take for you to pack it up and move elsewhere?

Best way to push back against client who insists on leveraging Twitter /X advertising?

Can you let me know the standard hourly rate for a contractor (no benefits, PTO or taxes out) for Creative Services Project Manager?

20 years experience with a background in graphic design and art dire… more