Account Management

For small to midsize agencies with an established VP, SVP, EVP structure… are there defined benefits at each level or is it simply a way to give a title bump at a high level? If there are defined ben… more

We have a new client and are working on developing our first brand brief with them. The problem is they are talking to themselves, and can’t wrap their heads around the consumer benefit as the key mes… more

Hello everyone, could you recommend a company that deals with iGaming? Worked in Ukraine for 3 years. drive traffic from facebook to online casino. My responsibilities -Writing technical specifications for the creation of dy… more

What are the top account management tools/programs you’re using day to day?

I’ve been with my agency for nearly 2 years and I’m considering the next steps in my career. Would to work somewhere that focuses on music, events/experiential, and lets me be creative. What agencies … more

Hi everyone! I’m looking for a role in account management. I recently graduated with a masters in marketing management and have 1 year experience working at an advertising agency in resource managemen… more

Just got promoted to Advertising Account Executive from Coordinator. What salary should i be expecting/negotiate for? In Toronto, Canada.
Was a coordinator for a little more than a year.

So I developed a great excel sheet to help me produce the offers we send to clients, it took me about three months to do it.
I started the job 4 months ago and have been working with a colleague so tha… more

Salary range for Acct Supervisor? In nyc

My job description and offer letter that I signed with HR does not reflect the job description and duties listed on my performance improvement plan (they are reviewing my performance on another job de… more

Best industry-specific books? Ala Art of Client Services. Go!

Hello! I used to be a brands person and then a communications manager and recently relocated to Toronto for Studies. I will be on a break for about 4 months starting September and was wondering if anyone would know of a full… more

When do you know it’s time for a new role? I have been at my agency for two years now (promoted more than once) and I’m getting tired and annoyed of things here. I feel like I can do way more somewher… more

Thinking about jumping from Production (vendor) to Accounts (agency) and eyeing an AD role. I’ve never worked at an agency but have worked closely with many on campaigns. I have a lot of client manage… more

Anyone know what health insurance provider Goldman Sachs uses?

Mid level AM here! When it comes to client relations, I am comfortable leading conversations and have never encountered any issues. More recently I have been struggling to have strong synergy with int… more

Hi wondering if anyone here works in addynamo?

Anyone open to share their experience about the NGSA program at Dell in TX?

I am an AD that doesn’t have a GAD above her…I also work in business development. I was able to double the value of my portfolio of clients. Ultimately my goal was to stop working in new business and … more

My company wrote me up for my performance but there was no time limit or timeframe given. They also did not have me sign or acknowledge anything.
Typically PIP’s include a timeframe and a signature of… more

Found out today that my job is now at risk due to negative client feedback which was kept from me by my account director and managing partner. This feedback is now being used to push me out of the age… more

Anyone care to share their experience of the Dell NGSA program in TX?

How do you find part time account / freelance positions? Can’t do this full time with 2 babies anymore. Ugh not realistic

I would prefer to stick to pharma though

My EVP is a bully and is very argumentative with pretty much anyone beneath her—creative, project management, everyone. It is her way or the highway. It has worked because she was knowledgeable in the… more

Hello All, I was really disheartened by my annual review and I'm considering getting out of sales/consulting altogether. I've been in sales for years and currently hold a national sales consul… more

I’m a enterprise SDR at a saas company trying to pivot into account management. My company keeps doing layoffs and has said they won’t be promoting anyone until probably winter. I’ve been applying on … more

What are some of your “go to” on-set tricks of the trade to keep clients happy? The 2:00 PM Caffeine Run? Walking through storyboards each morning before shooting starts? Handing out production compan… more

Where are all of the old account people? Even the VP and SVP level account folks are in their 30s or early 40s from what I have seen. Everyone just leaves the industry after they reach a certain age? … more

Does anyone work in an agency where people are REFUSING to make assumptions to start working?I understand the importance of getting a clear ask from clients but there are some clients that AM knows th… more

I'm embarrassed that our industry prides itself on being creative, open-minded and forward-thinking but puts more weight on a four-year degree over years (10+) of direct industry experience. Espec… more

Need some advice: the company im working for us constantly late in delivering products because of raw material issues, but they won’t invest in diversifying their supply chain because they are 100% ri… more

Are there certifications that help with obtaining a SaaS Account Management position? Curious what you guys have done or would do if you were starting your AM career in this market

I’m at a point in my life and career that I could care less about the corporate ladder and want to enjoy life.

May sound “not aspiring” enough to many, but please recommend some “not super crazy hectic” jobs that … more

Hey! I just started a new job. I’ve been on 2 client calls so far where the clients have said they are reducing the scope or are being told by their management team not to use our ad agency. Should I … more

Looking for insight. I’m a candidate for a creative acct. management role and after my 2nd panel interview the hiring managers gave positive notes mentioning they had one more interview and would be d… more

Would like to know your response when you get asked on an interview about your excel level. I work in finances and I feel like I have been using excel forever but I don’t feel like I can say I am adva… more

When is it ok to take a salary reduction? I know titles are different between companies but I’m going from a VP-title with an east cost agency to a non-VP title in the Midwest. The salary difference t… more