A customer called today asking me to change her phone number. She started to pressure me to change it fast. She even sounded stressed, so when I got inside her account, there were a lot of notes of other agents that changed her number for each date there is a change number registered. I suppose she will call tomorrow to change it again and the other day too? What do you think could be the reason why she changes her number every day?

Gilead continues to release such opaque signals about remdesivir

Let's talk hourly versus salary pay for advanced practitioners. What are your thoughts?

How do you feel about doing Pap smears every three or five years?

Do you believe in Karma?

When does Accenture Capability pay Variable pay? If I join in May, when will I get the variable?

Just joined a firm where they had appeared to be expanding their corporate group and kept seniors fairly happy. I come on my first day and find out those seniors have left for v10 firms, leaving me much closer to the fire than I expected. I can’t seem to shake this really uneasy feeling that I’m about to be demolished.. Should I trek along as normal or keep my ear to the ground for another move...

Hi
I'm a fresher moving for first time to office location
Can anyone suggest location I should prefer
My office is in international tech park kharadi
Thanks

Anyone live in ashbury plaza?

Why did ALL our clients go from radio silence to “We need to sign the SPA on 12/31 at 12PM sharp” in 1 day? I was supposed to go on vacay on the 28th. Hmpf

Any recommendations or itineraries for the French Riviera/Monaco? Thinking of flying in and out of Nice.

Highest comp/ salary for a project manager you've ever seen ? Construction, tech etc ?

How early is too early to ask for a raise?

Capgemini 13lpa fixed 3yoe react developer

Is it good ?

How much a consultant salary is in Capgemini with 5 years of experience. @

Have interviewed big 4 company and got a offer around 25% bump and expecting better assignments than current firm. The partner in my practice reached out and is doing everything he can to make me stay

What have you found to be some of the keys to scaling succesfully, either in a business or a product or dept?

Hello Guys, I got laid of couple for weeks ago and I am in H1B visa. I am urgently looking for a job in Procurement/Sourcing/Commodity management in supply chain. I have 6 years of experience in total. Please do let me know if you can refer me. Based on your company I will find the job and apply through the referral system.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Tell me a feel-good story from work that will restore my faith in humanity.

Will the customer support future be led by chatbots or will we still be necessary? lol

Hiring managers, what do you look for as you’re going through resumes?

Creative ways to respond to customer concerns without sounding scripted?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

What are your tips for publicly responding to negative reviews?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Are you worried about how quickly AI support is growing?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Managers, how do you help your customer support team avoid burnout?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

What's your worse experience working in customer support?

Here's mine: I was working in the call center and I was explaining to a customer that he had used up all his credit and that's why he couldn't surf the Internet on his phone. He started to insult me for 8 minutes and, due to company policies, I could not hang up until he had finished.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/