Any advice or helpful resources for ADHD account people? I started in account management in mid-2021 and have found it super difficult to manage my workload in such a fast paced environment. It’s become very overwhelming and I’m having trouble getting promoted, despite being the first and last person in the office nearly every day. My client is deemed one of the more difficult clients at my agency, which doesn’t help. Part of me wonders if account management isn’t for me.

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Develop systems for recurring tasks, timebox (e.g. block a set time each day or week for X, Y, Z) and stick to it - even if that means turning off notifications while you complete the task.

It can be very overwhelming especially on a difficult client. My best advice is to be transparent with your supervisor about your challenges and ask for their advice to improve. Can you delegate any status reports, meeting recaps? Do you need more PM support? A daily 10 minute standup to get questions answered quickly and cut down on messages? Finance training within your agency?

Try not to get sucked into the trap of being there early / working late every day - you will get burnt out quick! Hang in there - it takes a few years to get the hang of AM and is very rewarding when you power through + improve.

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It’s after thoughts like this I find people soar in their careers you’re building your muscle memory at the moment for how to deal with these challenges. Keep going you got this! Wrote this for me as much as you hope it helps 😂

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I battle with this myself. Medication helps.

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I feel like I’m listening to myself. I’m in a hybrid PM/AM role right now, and it’s not easy. Getting, and staying, organized is key. Hang in here.

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Maybe not the answer you want to hear but: find a new job role. Speaking from experience, account management will absolutely ruin you mentally, emotionally, physically. It entails everything that ADHD people tend to be bad at. If you’re an account manager in advertising/design/creative then consider becoming a creative or a strategist. These are far better matched to your skills. Some very senior account people can get on ok if they have ADHD as their job is mostly getting others to do work and schmoozing clients BUT it takes a lot of admin-heavy work to get to that level and you will probably burn out.

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Lists. Make lots and lots of lists. I was diagnosed as a kid with ADD and was labeled as “learning disabled or LD”. In the workplace, we function differently. Comprehension is tough which is why I like keeping everything written as opposed to having to take copious notes.

Lists, time blocking in 15 minute chunks with small stretch breaks between, turn off nonessential notifications. Brown noise in the background when able during focus tasks.

All great suggestions above - but if it doesn’t work, no problem with finding an agency role more aligned to your strengths. Don’t pressure yourself to be a round peg trying to fit a square box.

Medication helps and was a game changer for me. I also read a book called “getting things done” and it has some suggestions that I use to this day. If you’re like I was, you take on everything and have trouble saying “no” to additional assignments and even make work for yourself to help stand out. Learn to say no and prioritize what you take on.

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