Any really good books on account management? Seeking inspiration, other than Pete Campbell.

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Robert Solomon, “The Art of Client Service”. John Lyons, “Guts”. Also Frank Lowe wrote “Dear Lord Leverhulme, I Think We May Have Solved Your Problem” which was distributed internally.

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Ogilvy on Advertising. It’s the Old Testament and still as relevant today as it was 40 years ago.

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Ogilvy on Advertising in the Digital Age was published last year. Completed revised & updated by the CEO of Ogilvy. Very well done.

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“We need to talk”, by Celeste Headlee, is not exactly about AM, but on how to have meaningful conversations — which, for me, are at the core of everything we do in AM.

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I like the Objective Leader

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Be the one that solves tough problems...any kind of problem. Just find a way to handle the thorny issues and you’ll move quickly.

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Related Posts

I’m looking into exiting consulting and moving into product management. Picked up a few books to read. Would a PM certification provide a lot of value? Any other tips are appreciated! Thank you.

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Hello! I’m going to BSchool in August. Any recommendations on books / websites / videos to be more prepared for management consulting interviews?

Hi All,

Moving out of IT consulting to Product Management side in the next couple of weeks.
The new company I will join is an e-commerce division of a leading food retail group.

Any suggestions about books/ videos that I can access to learn the basics of the retail side??

In case anyone is looking to get into product management, I came across this image which shows some books you could read to get into the role.

P.S: I saw this on Linkedin posted by Dr Milan Milanovic. So all credits to him!

Post Photo
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What are some great books that you’ve received or been recommended by a rockstar manager? Something that actually had a tangible impact on your work habits, productivity and performance. If you’re a manager then what are some great books that you’ve given to your team members etc.?

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I am looking to product management from program management, any recommendations on books to read, courses etc

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What books should I read about being a great manager?

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Hi everyone, applied for an investment consulting internship few weeks back.
It's a client facing job, but it might come at a later stage of a job, maybe after finishing my internship and getting a job offer.
I'm interested to know what is the must develop skills, must take courses or must read books to get insight, develop the required knowledge and skills for the position. I majored in business management finance and currently preparing for CFA level 1. Thanks in advance ☺️

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I have over 12 years in B2B sales/sales management experience along with a graduate degree. I am wanting to shift gears and I am at a point where I can invest time in myself to learn through practical experience. The new industry I am wanting to pursue is real estate investment. I have read all the books but want some hands on experience on the property management side. How could I best leverage my skills for a role in this, and what should my expectations be for negotiation in compensation?

Any book recommendations on advanced procurement/sourcing concepts?

Most popular books I find such as 'Procurement and Supply Manager's Desk Reference' are not detailed/deep enough.

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Best books for time management / business skills / inspiration?

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Hi admin again posting this my last poat comment are not enabled air please repost it

Hi All

@aashuonly ur comment matter

hope you all are in good health

Neeed help from the genuine guy who are there in It working

Actually I got on offer from wipro(x+.5 charles wab pune) Capgemini(x+.5 hsbc hyd )hcl(x+1 but Gurgaon rbs client ) ust ( vmware client Hyderabad) and mindteee (x+.5 client Salesforce) but my manager(Accenture) had told me am in good books i will gwt promotion in coming quarter

Hi friends! I’m looking for resources to help me be successful in a “Functional Lead” role.

The role is in FinTech
I’m responsible for strategy, comms and key partnerships for a bank product. It reports through Customer Experience but touches product, Ops. marketing. It’s basically a Project Manager role but more nuanced.

Anyone out there in a role like this? Any books. videos or even best practices to share?

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What are the best books/blogs/online resources to boost your organizational change management skills?

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Are you, or someone you know, wanting to build an international team?

Our team at Ontop, can help you find, hire and pay your remote workers, so you can build an international team.

We can help you: - Expand globally - Hire contract workers across world - Setup payroll in preferred currencies- Compliance and background checks- Contract creation and management.
And your team can have a lot of perks and benefits, like our ontop visa card!
You can book your free demo with me.

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I've become really jaded about consulting. I find all so often you need to tell the client what they want to hear to keep their business and I feel like so much of the what I recommend doesn't actually get implemented. I'm looking to make a career switch so I can both create and execute on my strategies. A product management path seems very promising for this.

Does anyone who switched from consulting to product management have any recommendations of h helpful PM books, courses, or programs?

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Anyone have favorite management books? New manager here 👋

Any good books or articles worth reading on product marketing and analytics? I come from more of a technical and general product management background, so I personally feel like I lack on the marketing side. Like Search engine optimization, etc. Thank you.

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Any advice on good courses to take/books to read for managing teams/performing well at Manager/Senior Manager level? Managing at Senior Manager level so learning skills like account development, team interventions, budgeting, winning work etc. Thanks Fishes!

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Been on the job hunt for the past 3 months. Applied to 200+. Interviewed with 15 companies (big tech + mid sized) but failing at either hiring manager round or ghosted after onsite. I’ve spent hours everyday applying, researching companies and prepping for interviews, watching videos, reading books, but just can’t seem to close the deal. Feeling so stuck, anxious and frustrated all the time.

Any advice how to get out of this situation?

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More Posts

Anybody have insight into Winston & Strawn real estate in dallas? Do they pay market? Is it a sweatshop? Any info would help. Thanks!

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Anyone know the rough price of WiFi on American Airlines flights

How do the different consulting firms stack up in the UAE? I’m looking to make a move and starting to look for opportunities in Dubai. At Accenture Strategy with a focus on digital and analytics

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A team of 2 starting a very niche consulting firm want me to join and lead the first engagement. I’m very confident in them & the product/market fit. Do I ask for an ownership stake?

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How do I get a job as a Mechanical Engineer if I dont have experience?

I couldn’t get an internship while in school. I have a BS in ME and projects from school under my belt. I’ve also passed the FE exam. I’ve been mostly just doing CAD for a company for the last year by creating minimally dimensioned drawings and moving parts around in assemblies. I want to evolve in my career and be doing more. I worked so hard to earn my degree and I feel like I’m not even using it. But who will hire me?

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I’m a designer in the planning/landscape architecture dept. of a CE firm. Extremely frustrated that after 4+ years and multiple asks, I’m not getting the in-field construction experience I’ve asked for. I know that my designs could be better if I could see how things are actually built but I get slapped in the face with “I need you in the office designing/drafting” or “there’s no budget to have you go out” and then sends an intern to inspect instead. I’m 5 yrs out of college. Any advice?

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If Fauci and Birx say it’s safe to vote in person, why is mail in voting so important to be rushed? Not talking absentee ballots that has a chain of custody. Georgia said over 1,000 people voted 2x in their primaries.

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How much does an entry level Sourcing Specialist earn per year?

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What’s the current salary for an entry level US TECH in GA

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I’ve been a Practice and Billing manager for 11 years. It seems I have to ask. What is the traditional 10 years of service gift you’ve received?

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Any suggestions for joint investment account with a significant other?

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Do we have Cab facility for NatWest Bangalore??

Hi Fishes,
Can anyone please refer me
Cognizant for analyst position. I have job id with me

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I got more in AIP than Trump paid in taxes 😂😂

likefunny

What would you expect to be paid as a IFA administrator (or client service admin) level 4 qualified with 5 years experience at the firm?

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Hi HR Professionals! I am revising our current employment application form. Per SHRM, I was just curious if any HR Professionals completely removed the following fields: social security number, recommend salary, graduation dates, military discharge info, race, maiden name like (Ms. Mrs. Ms), & criminal history questions. I was just curious what other Employers/HR Professional have done. Any information is greatly appreciated. Thank you!

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Did you end up spending the full amount your program said you’d spend for books? (Working on my budget 😬)

I have my offer interview scheduled for next week at EPAM Anywhere . The duration is of 1 hour.
I wonder what happens in this interview that it takes an hour to do. Can anyone share their experience?

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Friend lives in Moscow, Russia and friends with a Sr manager of multiple rolex ADs in the city. Apart from the usual DJs, literally the only thing they apparently have in the entire city is a single Submariner gold TT. Crazy. And here I was thinking that I can outfox the waitlists

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Additional Posts in Account Management

Sometimes it feels half my day is spent jumping through hoops to schedule and then reschedule meetings around senior managements’ calendars...only for them to be so late they miss the meeting anyways🙄

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Anyone ever just quit a job? Hate my clients, don't care about the agency/coworkers, all references are elsewhere and I have a better job waiting. Worth putting in 2 weeks anyways?

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When you sell a dedicated website for a special deal, do you give the CRM for free? Is vTiger CRM your advice? Otherwise, what are your most common recommendations about CRM?

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Is there such thing as a true account role at major branding agencies? Ex. Interbrand, Landor, Pentagram...Sounds like in many cases it’s actually just PM under a different name.

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I need contacts who are into bank instrument and MT103 transfers within USA and Europe. If you are a good sender or receiver let me know.

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How long do you spend on monthly reporting for your clients?
My 3-person team spends about 15+ hours a month each writing monthly reports for our clients (99 small retainer clients). We’ve received feedback that they’re too complicated and the clients just want to know - are we on the right track, what action items are there, and what any next steps are in their strategy.
How do you simplify without losing value?

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Career advice that I give to the people I manage- do one more thing everyday that you weren’t going to do or didn’t feel like doing- for your team or for your client. Could be notes, a follow up, a reminder, raising your hand to tackle and drive something-whatever. That little extra effort against something you didn’t “have” to do, every day, overtime will make you invaluable

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Are there any Certified SCRUM Masters, or Certified SCRUM Product Owners here?

I just got the certifications and I am wondering if it would be worth it take the more advanced courses (paying out of pocket).

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Right so here’s a bit of a dilemma I work to a much higher standard at home and it’s this high standard that means I’m in line for a promotion. I’ve grown so much and I feel really strong in my role I’m also busier than ever. The problem is we’re going back into the office and I don’t want to go in if it’s just going to be senior management in asking me to get them lunches for client meetings or fetch a glass of water and cutlery for meeting rooms. Definitely not ready to go back to that….

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Any thoughts on Laundry Service?

For those of you in healthcare related account management, what is your healthcare background? I am clinical and getting ready to hire a higher level account manager. I am really biased toward people with clinical/in hospital experience because, quite frankly, healthcare is a different beast - lots of hand holding and change management. I don’t want to miss the right person because of my bias, so im wondering how many healthcare related AMs have healthcare/clinical experience… thanks in advance!

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When’s the best time to go client side? Wait till I get a promotion or try to switch sooner rather than later?

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What are some brands with an in-house agency? Looking to make a move to client side.

What matters more early in your career, agency name recognition or project experience?

Does anyone know of account management openings in Boston?

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No one wants to be “that account guy”. What’s that phrase mean to you? How do you avoid that label?

How do you hype yourself up to deal with a difficult or problematic client on a weekly basis? I have one client in particular who sends my anxiety through the roof and leaves a knot in my stomach every Monday.

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What vendor do you use for cold direct mail lists?

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How do you deal with a passive aggressive supervisor who regularly points fingers and throws people under the bus?

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Is there such a thing as getting promoted TOO quickly? Just got the bump to AS after 10 months as an AE. Not at all typical at my agency (usually 5 to 8 YOE). I picked up a lot of opportunity after turnover last year. I am, of course, thrilled, but do wonder if it'd put the validity of my agency in question when looking at my resume. Am I crazy? I'm probably crazy.

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