Anyone canceling their CSR? Or trying for a retention bonus? Don’t think the value is there anymore

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Canceled my CSR a while back because of bad customer service and low value… amex plat offers wayyy better service and the deals available pay for the card

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CSR is worth it if you do weekly travel. Otherwise downgrade to a free a card (but don’t cancel because that’ll hurt your credit score).

I called a few months ago and got a $150 retention bonus so it’s worth a shot

I just called and asked if there were any retention offers on my account. They said yes and applied it for me.

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