Anyone else feel like retail and hospitality workers are expected to absorb everyone’s stress lately? Customers are always impatient, staffing slow always short, and corporate keeps adding expectations while talking about “culture”. The people who show up every day are carrying these businesses. Appreciation is great, but adequate staffing and realistic expectations would go a lot further.

like
Posting as :
works at
You are currently posting as works at

Yeah I can relate. I think that because everything is becoming more and more automated- and the frustration that goes along with it- by the time the customer gets to interact with a real human they're at boiling point. And then there's corporate adding more responsibilities. They'll say "It's just one little thing", but over time all those "little things" add up.

like

They absolutely do. I think employees need to push back more, maybe even unionize.

Lately?? You mean always, right? But yeah, it’s gotten so much worse 😬

like

Yea, that’s a more accurate representation of what I mean.

I had a guy cus then storm out of the store this morning because I asked him a question about a color match he wanted me to work on for him. I don’t have the time nor the desire to coddle these folks.

like

I get that. I always try and remind myself that we don’t see the stress the other person is under causing them to act that way.

Man they have slowed down our forklifts with Lidar so if we get less than fifteen feet from an object we are slowed down to 1mph and it’s awful, takes twice as long to remove a pallet from the steel in the freezer

That sounds stressful. I hate operating slow equipment.

Related Posts

Given the general level of work-life unhappiness with travel and comments on the satisfaction from the challenge of this job, I think this industry is ripe for disruption. What do you think is next?

like
like

What were your bonuses this year?

what would be the salary for Director product mgmt at Amex ? and band ?
yoe 12, cctc - 53

What should you be shooting for in TC at age 30, without an MBA?

like

Manager level, looking to exit soon. M&A experience predominantly. Any tips on where to look first (or “how” to look, LinkedIn kinda sucks) and roles? Preferable compensation around $180-200k, otherwise why leave (not miserable, just exploring options) Any/all ideas welcome.

likesmart

SPG app updated for me but not combination

like

Hello fishes.
Can you help me choose between offers from Volkswagen and Walmart ?
Volkswagen CTC 31( 28 fixed + 3 var)
Walmart CTC 36 ( 27 fixed + 5 variable (20%) + 4 RSU (15%)
YOE 11 . Designation IN3

like

Let’s finish this up strong! What are your year-end self development plans?!
We have our last session of the year of our group/guest financial education cycles at our Downtown Toronto office this Saturday. We go through our first financial education session that we talk about basic to higher level of financial information; from saving, investing, risks and returns, registered accounts, etc. There is no cost and no obligation. If you are interested to attend in-person or via Zoom, let me know.

Post Photo
like

Is sap analyst a good career path and how does the demand look like currently?

like

Hi everyone, pls give me 11 likes so I can start DMing. Thank you!

likehelpful

What is the notice period at Mphasis? Is it varies based on the band and level? Can anyone answer?

like

Does anyone know if Timothy Keller is still preaching in NYC? Otherwise church recommendation for NyC ? Will be flying in from Europe so evening service would be great !

like
like

Anyone from the states did a deployment here through work? Any advise on how to go about it?

like

I have two job offers, one as a waiter and one as a bartender. Which one would you take? I’m thinking bartender for the tips.

like

Is Accenture hiring is freezed, because my application for the Analyst -Reporting (CID:- C7303041) is not going further.
Any help would be appreciated
Accenture Accenture India

like

What did I ever do to Bob Barker?

Post Photo
likefunnyuplifting

When a consolidated unitary group acquires a TX Corp, does TX follow Sec. 382 and Sec. 383 and apply a limitation on the utilization of the acquired entity's TX R&D credits following the acquisition?

Happy Friday! To spread joy, who do you want to give flowers to today?

like

Additional Posts in Retail & Hospitality

likehelpful

Thinking of switching employers. Do you think bigger retail stores (the ones that have several locations) are easier or harder to work at than little hole-in-the-wall grocery stores (which is all I've ever done)? It seems like the larger chain stores would have more downtime, but I'm wondering if anyone could give some input.

like

Does anyone else here work at a hotel front desk? How long did it take to get a promotion?

like
like

I've been a cashier for like 5 years and want to move up the chain, what do I need to learn to become a supervisor?

like

Do any retail workers out there still get severe anxiety when you see someone without a mask?

like

What made you go into the hotel industry? For me, I found people who had the same interests I did and who cared above everything else to create a great experience for

like

We're discussing the company holiday plan and it looks like my manager is going to pressure me to work on Thanksgiving this year. Late-stage capitalist america, now without holidays!

likefunny

I've recently went to a restaurant and saw a robot waiter, I thought that was the coolest thing. What do you all feel about this shift in the restaurant industry?

like

What is the career trajectory of a Sales Manager Versus a Duty Manager? I see myself wanting to work in a Strategy consultancy role in the future.
I was a DM and moved to sales . I have more than 14 years of business development experience across hospitality, retail and sales. Any suggestions please ? Also , I want to do some pro-bono work for startups . Where can I leverage my experience ?

like

What's a Restaurant General Manager salary in South New Jersey?

732 applications the last 11 months that doesn’t include since the start of the pandemic looking for work. Out of that only 117 have been viewed that’s 6% viewed! the hiring process is completely broken, human resources, managers, and hiring managers are not capable! The same jobs open for 2 1/2 yrs reposting salaries after interviewing 100 then cutting the salary by up to $50k They say can’t find people but they fire you in 90 days when your working 80 hours a week or people are walking!

like

Hello all, my first post. Anyone else feel like their general manager won't promote them because they're afraid you'll make them look bad. Like they don't do their job well enough so you'll outshine them? Do you stay? Leave? Try to build the relationship? It's been a year. @Aimbridgehospitalityllc

likehelpful

What's the funniest retail customer story you've ever heard?

like

Currently asking around for others that work in the hospitality industry specifically banquets or banquet serving what is the tip pool break down at your hotel servers,captain, houseman, house percentage do you think your paid fairly from the tip pool?

Has anyone else ever dated a coworker?

like

I moved from being customer service at a call center to doing it remotely from home, and it's such a game changer. I just sit around in my pajamas, relaxed. Has anyone else switched to 100% remote work?

like

Looking to get a management job with Apple and would like to see what the pay scale is for a store manager Apple

like

Happy Veterans Day to all who have served, to all who are serving and their families. There is no greater sacrifice in that of serving your country. God bless the men and women of the United States military #GodAndCountry.

like

What are some good books to read if I want to learn how to better show up for the team as a manager?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal