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Yeah I can relate. I think that because everything is becoming more and more automated- and the frustration that goes along with it- by the time the customer gets to interact with a real human they're at boiling point. And then there's corporate adding more responsibilities. They'll say "It's just one little thing", but over time all those "little things" add up.
Chief
They absolutely do. I think employees need to push back more, maybe even unionize.
Lately?? You mean always, right? But yeah, it’s gotten so much worse 😬
Chief
Yea, that’s a more accurate representation of what I mean.
I had a guy cus then storm out of the store this morning because I asked him a question about a color match he wanted me to work on for him. I don’t have the time nor the desire to coddle these folks.
Chief
I get that. I always try and remind myself that we don’t see the stress the other person is under causing them to act that way.
Pro
Man they have slowed down our forklifts with Lidar so if we get less than fifteen feet from an object we are slowed down to 1mph and it’s awful, takes twice as long to remove a pallet from the steel in the freezer
Chief
That sounds stressful. I hate operating slow equipment.