Anyone else find out the hard way that booking a JetBlue flight through AA is a massive f*cking headache?

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Yepppp. They couldn’t locate my record and so I couldn’t get a boarding pass even after I’d checked in. At the airport the AA lady told me misinformation and told me to go to JetBlue terminal which in lax is at the opposite end. I was RUNNING back to AA for them to print me a physical pass 🙃

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AA support basically told me I’m SOL and wont be able to check in online. They recommended I show up and check in JetBlue at the airport, but couldn’t guarantee that I’ll even have a seat on the plane. He also mentioned they’ll probably charge me for my bags. So much for honoring status, this is a mess.

Wait what?! I know about the codeshares but can you elaborate on this a bit please? You booked an AA operated flight via JetBlue and couldn’t check in or receive support through AA?

For me it was booking a B6 operated flight through AA.

Hmm interesting - I’ve been booking JetBlue both direct and via AA and haven’t had issues outside of seat selection although it’s annoying having to use both the AA and JetBlue apps to get the boarding pass. However, even with seat selection you cannot book the seat via AA but it’s a simple call to JetBlue to book the seat. It’s not seamless yet but it does work.

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