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Likely the billing codes . I can’t believe there isn’t more regulation there.
Pro
I once got a 30K bill because the hospital accidentally billed surgery as out of network. Asked the billing office to correct it and they did. Most hospitals have a patient advocate who can help if the billing office doesn’t.
https://www.cnbc.com/amp/select/medical-debt-credit-report/
Call your insurance and get it straightened out
If you are still with EY, also get the Better You health advocate involved as well.