{ "media_type": "text", "post_content": "Booking 2 SPG rooms for vacation (one for my parents) but the hotel is not honoring any platinum benefits for the second room (e.g. Lounge, breakfast) Anything I can do about that or is that normal?", "post_id": "5953d255582ead00164fcf96", "reply_count": 9, "vote_count": 1, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting", "feed_type": "crowd" }
null

Booking 2 SPG rooms for vacation (one for my parents) but the hotel is not honoring any platinum benefits for the second room (e.g. Lounge, breakfast) Anything I can do about that or is that normal?

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Not sure of policy but I have booked 2 rooms before and they did honor platinum benefits for me.

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Just give your parents one of your room keys for the lounge

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Thanks all will try to push back

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The Platinum Welcome Gift, continental breakfast, may vary by property but will typically include cereals, breads/pastries, yogurt, juice, coffee and tea. If the property is offering this benefit in an a la carte restaurant, it will be whatever the continental breakfast option on the menu contains. Please note that this breakfast is served only in the designated restaurant and not through room service.

At check-in, Front Desk Associates will be able to fully describe what is included in their location's continental breakfast, so you can make an informed decision. If chosen as your Welcome Gift, you will receive daily breakfast for you and one other guest in your room. This benefit may not be extended to colleagues, family or friends staying in other rooms.

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Were both on your name?

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I think it's policy to allow benefit across multiple rooms. Flyertalk should have more info on specific rules and where to find them

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Or maybe just pay the breakfast?

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Yup both under my name

Yeah I would respectfully push back there and see where it gets you

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