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You get an email a few days after reaching 50 or 75 nights inviting you to choose a gift (so if you get to 75 nights this will be your second time getting to choose, as you got to choose at the 50 night mark as well).
Personally I’ve chosen Suite Night awards so that I can get a nicer room on personal vacations with my SO, and most travel blogs seem to agree that this is the best choice unless you need a bed or are short nights for qualifying for Ambassador status.
For the 50 nights, pick SNAs and for the 75, pick the free night award. Only thing worth it if you hit both levels. But if you’re gonna struggle for the 75, go for the 5 ENC
Pro
Suite nights
I have never had an issue getting mine to clear. Washington DC, Charlottesville at move in, Atlanta and then Saint Louis(not a big winner there)
Related question. How much time do you have to pick your awards? I hit 50 nights 2 weeks ago but have yet to pick an award.
You have until like early/mid January to pick. And if you don’t, it will automatically give you SNAs. And despite everyone else having bad luck, I haven’t had an SNA declined yet.