Does anyone know how Delta’s delayed flight policy works? When my flight is delayed they proactively ask if I want to move to another flight - no charge. Is this “service” dependent on your status?

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I have no status and when there is a delay I can call or switch on the app no charge.

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If they ask - no. If you ask - maybe. The fee depends on your status.

If you are using the options available on the app, then no charge.

I'm diamond and will typically identify what I want to switch to, them call and ask for that, no charge.

Typically, the option to switch for no fee only becomes available if you have a connecting flight that you will miss because of the delay. If you’re not connecting and you want to switch flights, you’ll likely have to stand by for an alternate flight and your status determines whether you’ll pay or not.

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