For CSR, when is it ever better to transfer travel points rather than booking travel via the Rewards portal?

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1) go to the airline website and check how many miles for this trip
2) go to chase website and do the same
3) do the math

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Also when the seat you could get from the rewards portal is freaking Basic Economy (looking at you, UA into SFO...)

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Don't just look for identical flights. Look for a comparable flight and compare the points needed. Keep in mind that you earn miles when booking through Chase and don't pay any taxes or surcharges separately.

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Keep in mind that Chase portal also provides a point bonus, but generally redeeming for less than 2 cents per point is suboptimal

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Mostly for international awards in premium cabins. BA Avios are also good for short distance awards .

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