For those of you who have worked as Total Loss adjusters or Policy Support for Insurance Agents…what roles did you find yourself pivoting to? What were you satisfied or disappointed with in the transition?

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Total loss adjuster to handling liability claims for me!

I started in total loss as an adjuster then moved to non injury then 3rd party injury. I then moved to a leadership role in property which is very different but gave me a new skill set. My first property team handled low complexity claims like personal property and small detached structures and APS and now manage a team that handles moderate complex claims such as hail, wind, collision and vandalism. It’s been a good transition and I’m always learning. I love continuously moving to different roles so that I do not get bored.

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