Have you noticed 9 out of 10 customers who call don’t seem to have a specific reason for calling support...? It’s hard to find a solution when your only issue is that you want to keep the product but not pay for it.

Other data engineers:

I'm in a new role, and working with data on a scale I haven't seen before (petabytes). When you are designing complex logic at this scale, what is your approach for load testing? I've been working with a tiny subset of data, but now I have a couple ideas I want to test and compare on a larger scale, but the scale of this data is honestly overwhelming to me.

Really sucks that in this day and age religion still remains a deal breaking factor to potential relationships 😕

Just moved to Dallas, looking for a new firm. Any have a particularly big tech/real estate practice?

Hello guys, I need some likes for enabling DMs. If you pass through this message please drop a like. Thank you!

How is the transport facility in hsbc development center Hyderabad ?

Really frustrated... 1 year at Globant. Very unprofessional person at product director level and his fake accent. Petty politics...he is promoting boot licking culture. His work is to manage WhatsApp and hangout group of BAs. Globant

How much should I charge a friend to watch 4 dogs at their home over Christmas weekend (2 nights)? The dogs don't have any special needs or medications. I've dog sat for other people in the past but always for free. I also have had dogs of my own for most of my life. I want to start charging people for my services but also want to be reasonable since this is a friend and don't plan to charge a holiday fee. We live in St. Louis. Would $40 per day/night be reasonable?

Looking for a remote/hybrid job working on Global Information Reporting (FATCA/CRS). Prefer to be in house. In the NYC/NJ/CT area. I would appreciate any leads. Thanks!!

I have adhd and take vyvanse daily. It helps a lot with work but I’m scared of how addictive it can be. Has anyone been through the same?

This might be philosophical but wanted to understand if we should get satisfied and be happy with what we have or keep striving for more?

Reason I am asking this is - I earn close to 1.5 lakhs every month and if someone had told me this during my college days I would have taken it eyes closed thinking this is more than enough. But today, I am not able to be satisfied and I don't want this to become an affliction so thought to share with others here and get to know the general sentiments.

Does anyone have an insight on the kind of work an Analyst does at Deloitte Global Business Services? I was told by the recruiter that this division works on pure play consulting projects. Which I earlier thought fell under S&O (Strategy and Operations) entirely.

Does anybody know CTC offered by Accenture Strategy at campus this year?

Anyone on here handle Excess Claims. I’m interested to see what the salary is , I handle any claim over a million dollars and monitor those that are less than a million and I know I am being underpaid

Does your firm prohibit current employees from serving as a reference for former employees? How are recently “separated” employees supposed to find another job?

Applying to different firms and some are asking what my expected salary is. How do you approach? I don’t want to see like I’m asking for too much, but don’t want to go low and miss out on what could have been!..

Guys, I have 4.5 yr Experience as Robotics process Automation.Currenty I am working as Senior RPA developer(AA).
Do you have any opportunity and referal.please let me know.

Great Christmas Gift Idea - AOC Goya Employee of the Month T-shirt - Proving once again that the dumbest members of Congress come in a 4 pack

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Is outbound customer support typically less stressful than inbound?

Managers, how do you help your customer support team avoid burnout?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Creative ways to respond to customer concerns without sounding scripted?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Hi fishes, do you get paid by the hour or receive a salary?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Anyone else feel like customers have been super irate lately?

Hiring managers, what do you look for as you’re going through resumes?

Do you feel working in customer support has made you a better customer?

Any suggestions for how to find a fully remote customer support job?

Are we boycotting companies that send us straight to help page when we have a problem ? We need Quality! Let's turn to better support channels.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

What are your tips for publicly responding to negative reviews?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.