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Don’t just rely on the big national directories or online listings, a lot of contracts happen through local networks. Try joining your local chamber of commerce, healthcare associations, or even niche groups like funeral home or lab tech associations. You’d be surprised how many leads can come from there. Also, think about carving out a specialty. Instead of trying to serve everyone, maybe focus on something like fertility clinics, rare medications, or medical equipment, something that makes you stand out and become the go-to expert for that niche.
Get on the approved vendor lists at hospitals and labs. A lot of people miss this step, but if you can get pre-approved with their procurement teams, you’ll have a much smoother time getting in the door.
Reach out to larger courier companies and introduce yourself. They often need help with overflow work or after-hours jobs and are happy to subcontract when they’re stretched.
Keep an eye on clinics or urgent care centers that are expanding or opening new locations. They’re often hunting for reliable service providers, and if you can connect before they lock into contracts, you have a real shot.
Look beyond the obvious too. Clinical trials companies, home infusion pharmacies, vet clinics, even cannabis dispensaries, they all need reliable, secure medical transport, and you’ll face a lot less competition going after those. If you can, invest early in things like tracking or signature capture technology. It might feel like overkill, but it makes you look a lot more professional, and that can help you beat out competitors who’ve been around longer.
And don’t underestimate the people working on the ground. The dispatchers and schedulers are often the ones deciding who gets the last-minute calls, building good relationships with them can open up a lot of doors.
Hi Kierrah,
How did you get started as a medical courier? I am interested in the process. Thank you for the consideration.