How do you handle it when a client that you have a monthly retainer with, an agreed upon amount of money per month (not in writing) but one month they don’t use you nearly as much? Bill the same anyway and risk alienating them, or give them a discount this month and leave money on the table to retain the relationship?

like
Posting as :
works at
You are currently posting as works at

Depends if the relationship needs help. If it doesn’t, then bill the full amount. There will be a month when you will have to work a lot more and you will still bill the same. It all balances out and they know that.

likesmart

What an interesting problem to have... I would like to know what others say

like

Always get it in writing.

like

Bill full amount .

The answer to this question depends partly on whether your client is an agency or on the brand side and partly on the likelihood that the month following the downturn will be fast and furious again. If they are a brand going through a systemic slowdown and are likely to stop using you altogether, then yeah, bill them. But don’t do it without having a conversation with them about their business and what the next quarter or two looks like. This gives you an opportunity to step in and help them solve a problem that could bring you even more work in the future. Or allow you to charge more for it.

If they are an agency, just send them the invoice. If it’s a problem, they’ll tell you. Most agencies mark their freelancers up so much that they’ll probably make good money on your big invoice even if you did a small amount of work.

And whatever you do, get it on paper. Or at the very least codified in an email. If you can’t do it for this contract, do it for the next one.

This one sentence has saved my butt 100+ times: “an OK to begin work, constitutes acceptance of these term terms.“

Related Posts

Hi all. Anyone here willing to refer me to Meta? I’m looking for DS roles. I’m currently at Amazon

Hello Fishies
Just wanted your suggestion or guidance if spouse gets the inter company transfer , is there any chance partner company help him to get the visa or allow me to work from home?? Is it possible or any way how both can move without leaving the job ?

likeuplifting

Got a callback with a v50 after a screener last week. Extremely busy and everyone is always on my ass about what I'm doing when I'm not logged in. What are the best ways to take a half-day off after taking a half-day already last week?

like

I applied for a job and received an offer from my client. 15k+ bump in salary, better benefits/remote work, and responsibilities will give me exposure to all areas of the organization (start up). The problem is that they’re looking to staff me as a Senior when I’m currently a Manager at DT. They said they’re flexible on title, but curious to hear how others have navigated similar situations. I would report directly to the controller and have 1-2 staff reporting to me...

like

Hey. For people who’ve moved laterally, how did you deal with the request for references from your current employer?

like

Hi, What should be the salary for 9 yr experience in azure devops ?

like

I think he wants something….

Post Photo
like

Happy Monday Friends! Mental check in: How we feeling after the weekend?

like

Got an offer to join a well funded startup of about 50 people at Director level. Salary is a bit less than I make now but ok. Equity is 0.25% - I was hoping for 0.5%. Reasonable or unreasonable?

like

Any suggestions for middle school student planners to help students stay organized and remember to complete assignments? Is best to purchase a planner or organize a binder?

likehelpful

Tips to clear AWS solution architect professional exam. No background in AWS

like

Thoughts on branded search incrementality?
In what scenarios do you see it helping the bottom line vs not? Is. Competition, etc.

like

Hi fishes
currently working in India with salary of 37lpa and over 7 year of experience as senior data analyst. Recently got a call from a company in Tallin Estonia. What is the average salary in Estonia for 7+ year experience as senior data analyst. And is it recommended to go with the opportunity.

like

Alright, this is a different one. Anyone know what watch Greg from this season of the Bachelor is wearing? Shout out to everyone getting through this cringe fest of a show

Post Photo
like

I currently work in Private (GA) Aviation & have for some time (about 12 years) I’m currently making the switch to the Department of Aviation and am unsure if I should ditch my current job (in private) and go full force with the DOA & embrace this new opportunity educationally and gather as much experience as I can or keep both jobs even though I’d be working 80hr weeks.. I love the private world but am really ready to move up. I don’t know what I should do. Any suggestions?

like

I can’t stand our open office so every day I go to the bathroom and hide out for 15 minutes of sanity/checking my apps so people can’t see me “not doing work” in public.

likefunny

Why do things escalate so quickly at the end of my shift? Ugh - I feel like this is the Murphy's law of medicine.

like

For those starting school this fall, how early is too early to start stressing about what you want to recruit for? Am a sponsored consultant but don’t think I want to go back 😬

like

Deal Lingo - I’ve seen a “Book of Banking Jargon” from L&Ws. Is there one out there for M&A? Also does anyone really know what dupe/duped means?! I use it not fully understanding it’s meaning. (Junior Tag)

like

What is WLB balance like at big banks for associates hired from MBA? How many hours per week?

likefunny

Additional Posts in WFH Freelancers

Advice on choosing healthcare as a freelancer? Very new to this world and overwhelmed trying to find the right option. I’m 29, relatively healthy, single and no kids.

like

On the verge of turning an hourly client into a retainer. Any tips?

I’ve been dabbling with the idea of getting into copywriting as something to soon the side but I have no experience doing it. What steps should I take (books to read, gigs to start with or pursue, etc) if I want to go from $0 and next to ) experience to $40k or so a year?

Right now I’m currently unemployed and taking a break from my fine art stuff to try to get back into tech sales, but I was looking to expand my skill set and also generate extra money at the same time.

like

Time to update the website. Squarespace? Any other recommendations or tips? Thanks!

like

Is your hourly rate based on a 40 hour or 50 hour work week? I ‘d like to make my day rate at 40 hours, but wasn’t sure if that was standard. Thanks in advance for any guidance.

Anyone have any advice on who to contact for merch/apparel related gigs? Preferably in the music or sports industry. Recommendations for agencies that focus on this are also greatly appreciated!

like

Hi... I am T2 consulting manager based in London. Urgently need of a paid work. Can someone connect me to some recruiter/agencies for freelancing etc ?

like

Quick PSA: one of the perks of going in-house, is that you’re no longer at an ad agency and all that that entails.

Just started a new in-house tech fl gig and it’s giving me whiplash! Somehow this dept has brought every person/toxic behavior from their old agency just to a new environment. Nowhere is perfect but good god. I honestly think companies/HR could learn a lot about their depts from freelancers.

likefunny

Recently got a contract job at Facebook NY. I’ve mostly only been a FTE for the entirety of my career, so a bit nervous as I want to eventually be offered FT but feeling a lot of pressure to perform for the next 5 months to prove my worth. At some point it will surely get exhausting. Any tips for how to deal with this? Also curious to know what a mid-level PM normally gets paid as a freelancer?

like

Any account people successfully make the switch to freelance? How do you find the gigs?

like

I'm about to go freelance and need some advice on how to set my rates, how to have a proper contract, etc. How did you all get started? Be nice! Thanks

like
like

If you have an agency job, do you list your title, plus “freelancer” on LI? Nervous this would be a sure sign to my agency that I’m moonlighting. Or is that okay?

like

Friendly reminder folks- don’t work for Havas Health and You. They cut the freelancers hourly rates, again and made it so there’s no OT. The resource manager at HOV said if I couldn’t swing $80 an hour as an HCP copywriter, she’d have to find someone else. Good luck 👍🏻

likehelpfulfunny

At what point do we publicly announce a minimum day rate under which no freelancer will go? The news this week about what C-level titles are paid is sickening. This is feudalism. Surfs unite!

likesmart

Are there any free invoice sending and tracking tools? I’m currently using google sheets but feel like there has to be an easier way.

like

Anyone looking for short term freelance support the next 2 weeks, my schedule opened up. Background; new business pitches, data driven strategy, research and analytics. Unlike most analysts, I work well with creatives :)

like

Has anyone successfully proposed and negotiated a move from full-time at an agency to freelance? Would love to hear about both positive and negative experiences!

like

Freelance design fish:
What’s an appropriate budget for a designer to make a boilerplate agency creds deck gorgeous? (exactly 20 slides)
Small agency without brand guidelines.

like

What’s a good hourly rate for senior copywriters these days in LA? Couldn’t find anything under the search function.

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal