How tolerant do I have to be of customers insulting me? I was given a $100 bill for a $12.63 purchase. This was my first cash order of the day so I didn't have anything bigger than $10 bills, and I only had three of these. So, it was taken me an extra few seconds to count out all the fives to make the customer change, when he asked me if I was r***. I shut my drawer and said oops. Walked off and let a manager handle things, the manager wasn't happy with me. But I shouldn't have to deal with that

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I would have started talking to them like I did have a mental illness just to make them feel stupid.

You shouldn’t have to deal with that and as much as we hate it sometimes, it’s a managers job to step into a situation before it escalates.

Someone asking you to break a hundred that early in the day is out of line anyway. So that behavior is about what you'd expect from such a person. You were right to find a manager to handle them and their rotten attitude.

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