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Sample size too small for broad conclusions. But yikes!
Cabs can be so fing awful. Uber has really spoiled me.
OW1, and of course the rating system makes Uber drivers a lot more incentivized to drive safely and provide excellent service. It's common sense.
I take normal cabs probably 80% of the time from LGA. I have negative experiences about the same as with Uber. Yellow cabs and Ubers are both regulated by T&LC in NYC. So I don't see why you'd have materially different experiences.
That is how world was before uber
Agreed lga isn't bad. Now EWR is another story... Last cab I took from there had a damp trunk. Made my luggage smell like shit...
With Uber I can report immediately, conveniently, and perhaps even anonymously. I can't do that with a yellow cab. I'm really mostly worried for my own and future passengers' safety, don't need to make it political.
I just went on NYC.gov website and they have to be able to talk to me over the phone in order to report this, and even testify. I don't want any retaliation from this driver since he knows where I live!
You can lose your hack license for issues in a yellow cab too. Like I said, my experience suggests service is about the same.
My cab driver from LGA last week just started smoking in the car. Didn't ask me, just lit up. Luckily I was close to home. Reported him as soon as I got out through 311. An attorney for the TLC called me next day.
What happened afterwards D2?
Got the details from me, made me send in the ARRO email receipt. Got an email stating they are going to ask the guy to plead guilty. If he doesn't I'll have to give a phone statement for trial. Sh*t got way more serious than I had imagined. I just thought he'd get a warning or something