I left a brutally honest, anonymous review on Glassdoor about my toxic ex-agency, and the CEO just sent me a passive-aggressive message on LinkedIn saying the industry is small. He didn't explicitly accuse me, but the timing is highly suspicious. I only stated facts about the 70-hour weeks and the verbal abuse, but now I’m regretting trying to warn other job seekers. Is it ever actually safe to leave an honest review?

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The industry actually isn't that small. That's the kind of thing small people say when they get called out on their BS. So I'd say you did the right thing.

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They showed their true colors. I suspect if they behave like that their opinion doesn't go far in said small industry. And you have proof in a written message of a threat that you can always whip out and share to said industry if you ever need to!

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Regardless of everything, do not respond to the email.

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Or, just respond with a kissy face heart emoji.

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I think it depends on the timing and whether you ever intend to use them as a reference.
That CEO sounds like someone with personal troubles.

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Sounds like he knows it was you, but does that even matter? If you're in the USA it probably doesn't. I've had regret in the past over being too honest in reviewing past jobs I've been at - but that's in the way I said things, much of it came from hurt and while that's a reality, some of it did not need to be said. One thing I've realised is that my experience at a company could be entirely different than someone else's. I once spoke to a colleague who was on her way to working at a previous agency I was with - a place I had ended up hating because the boss was a nightmare. Did I tell her about my bad experience? Nope. Why? Because it would possibly have given her preconceived notions and damaged her own experience. 3 years later she's still there and seems to be happy. The poor treatment I received while there didn't need to affect her too. Just my 2 cents.

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Update the review with the response after you leave the company.

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They said it was an “ex-agency” and that the message was sent here on LinkedIn, so I assumed the OP was no longer at that company.

Screen shot their message to you and post it to LinkedIn have chat gpt craft you a how not to be a ceo post

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I think you have to be very careful leaving a negative review for this very reason. So, I don't like that Glassdoor asks you to leave a review for reading others. I guess you can BS it. I also like the commenter noting that another person's experience might be different from yours, which could make you look like a whiner - even if you are right.

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I just wait until I already have another job and/or a couple months later

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Honesty is always best, but omit the brutal.

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If you’re honest and can covey that through your comment vs complaining then yes, these companies, especially at-will, well we should have an at-will honest review for employees since no one protects us. keeping these horrible people accountable is what we all should do but we’re all too afraid of losing our jobs. they don’t consider your mental health that lingers for months to years AFTER this while they get away, you’re stuck trying just be a normal good human being. Thank you for what you did, more people need to do the same.

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I once left a brutally honest review of an exploitative work place, and my former boss must have gotten an alert when a review was left on Glassdoor. According to former coworkers, he announced to the office that I could never be hired as a freelancer. Additionally, I never heard from some of our mutual clients again. Needless to say, I will never give a fully honest review on this site again.

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Good for you for having the courage to submit an honest review of your personal experience. They should take your feedback as constructive criticism to learn from it and make the appropriate adjustments to reshape their culture...that's if they can humble themselves enough to remove the egos and do what's best for the company and its employees.

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I once left a scathing review, and decided later to recall it. Part of my decision to do so was my own healing, and part was the guidance Glassdoor offers on the subject. If you are going to leave a negative review, steer clear of accusations like 'verbal abuse,' and from specifics that could be used to identify yourself or other individuals. If the business is particularly litigious, your honest could be treated as libel.

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Unfortunately you have to write it so it is deniable. So it can be taken two ways but it is still obvious.

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I don't know what kind of review you wrote, whether it was constructive or just attacking. That being said, and assuming what you say is true, a mature and professional organization wouldn't have such a toxic environment, and they should've treated you better if they didn't want bad PR.

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Never regret being honest. Your review might save someone else from working there and going through similar abuse. And newsflash to your CEO, but if the industry is small, then the toxicity of the workplace is probably already talked about amongst your competitors. The same was true for me when I worked for a small agriculture company a few years back.

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NOTHING is anonymous... literally nothing!

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I have been waiting to write a review for my company. We are in an unemployment benefit dispute right now and so I don’t wish to leave any sort of negative feedback until that is settled. It’s a tiny non-profit and if they are notified they will absolutely know who it’s from. And I’m sure will comment with their retaliation. It may not be worth it to leave the review. 

Yes. They deserve it. 'The industry is small' applies to them more than you. People who are like that force out anyone who doesn't tolerate abuse and earn their reputation for a toxic environment. 70 hours is classic bad management, it means they are not scheduling properly, not charging enough or hiring enough people. Likely the abusive manager is being greedy and taking too big a cut for themselves. If the CEO was smart they'd try to bribe you to take down the review by offering generous severance, while itemizing all they're doing to correct the situation and leaving the door open for you to return.

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