I never thought I would one day get a full-time job as a Discord moderator. All that time spent on the internet finally paid off lol

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Additional Posts in Community Managers

I’ve been thinking about starting a blog for community managers. What topics would you like to see covered?

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Am I the only one who gets offers from clients with crazy unrealistic expectations about how fast a page can grow? Like no, sorry, I can’t get you 100,000 new TikTok followers within a month.

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We’re looking to implement incentives to encourage community engagement. We’re going to test both material incentives (product) and good ol’ fashion recognition. Which one do you think will do better?

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It’s amazing the power that asking easy-to-answer questions can have on a community. It’s a great way to get nervous users more comfortable with engaging.

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What prompted you to do a complete community overhaul? Did it pay off?

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I’ve started a new job and though they have a community, it has been stagnant for a long time. Would you face the change directly with a “we’re back!” style post, or just increase the activity without acknowledging the absence?

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I’m finding it surprisingly emotionally taxing to be constantly fighting for ways we can benefit the community when the rest of the team focuses on ways the community benefits the company.

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When you’re discussing the company on community pages like reddit, do you use your own name or the company name?

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How should a future CM looking for their first job build their resume?

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I love watching users go from lurkers to enthusiastic active participants. What do you find the most rewarding part of being a community manager?

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Wanted to share a recent win in case this would work for anyone else in the bowl -- We started a “share some music” channel in the community and it’s amazing how a non-related topic can encourage participation.

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It's actually a lot of work to manage our online communities, but some people think my job sounds "fun" because I "get to" surf the internet for a living, if they only knew...

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In my opinion, the slow ROI keeps businesses from seeing the importance of investing in the community. Do you think that attitude is changing?

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How long do you give an initiative before accepting it didn’t work out and it’s time to try something else?

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If you were required to go back to the office full-time, would you leave?

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What resources would you suggest for learning about A/B testing in a community context?

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How did you get started in your career as a community manager?

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I just left my job where I managed a community of 20-somethings and am about to start managing a community of people in their 40s. How different will it be?

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What questions should I ask a candidate during an interview for a community manager job?

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