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Honestly this is one reason I absolutely never trust the recruiter to do anything but hook me up with the hiring manager at the company. Things like this have happened too many times to me.
I mean it’s not HR’s fault, but in the future requesting a brochure on the benefits would’ve cleared this up if an HSA was a big dealbreaker for you
Absolutely. By any chance do you have documentation of this promise? I try to have benefits restated in an email if it was mentioned in a call.