If only customers could stop yelling at customer service reps for shipping delays. Unless they work for one of the postal couriers, you are directing your anger at the wrong people.

Anyone wanna rant? If so, please provide details of the craziest shit u have been through in ur career🤗

Any job leads? Feel like I’m under paid, been working property and casualty for almost 5 years. Started an us position this year making only 49K. Barely can support myself honestly

What are the best sales going on right now? I see Brooks Brothers 50% off, Allen Edmonds 30% off, Jacadi 35% off (lol), marine layer 24% off, Bloomingdales 25% off...

Any real good ones I’m missing?

Has anyone had their LCA location updated so they can work from a different remote work location than their home office city? Did your firm take care of the process for you?

Any plans for MLK day? I’m off tomorrow. 🥳

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Anyone else decline Green Choice? I've realized the points aren't worthy a clean room.

I got an email from a Cybersecurity Advisory Partner with the subject "Catch-up". Last week we all rolled-off from project abruptly b/c the client terminated the contract. Am I getting laid off?

What is a typical commission rate or structure for federal contracts? (BD position)

Anyone got SaaS product ideas? If needed, we can collaborate and build the product together.

Currently on H1B. Trying to decide if I should pursue full-time MBA, or get part-time MBA while working. Just got MBB offer with 30% salary increase. Both MBA programs are top 10.

Hey PPMDs: do you prefer talkers or walkers? I see way too many talkers with no substance

Who here is freelancing while working full time?

We're discussing the company holiday plan and it looks like my manager is going to pressure me to work on Thanksgiving this year. Late-stage capitalist america, now without holidays!

How much time off do you get for the holidays? I have 1 week off. Social workers or therapists at hospitals or treatment centers especially.

How do you deal with customer complaints about rising prices of product?

Anyone have any car rental hacks to get something other than a compact to show as a compact on the receipt? Traveling on federally reimbursable funds, so need to show a compact car. But hoping to get something nicer but not get flagged by the Bean Counters. Thanks!

Are you worried about how quickly AI support is growing?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

When you’re applying for customer service jobs, do you customize the resume objective for each?

How to stop customer service from ruining your day?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Hi fishes, do you get paid by the hour or receive a salary?

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Do you ever get overwhelmed by the number of software programs you have to use at work?

Ok, so I messed up. I thought I had pressed hold when I turned to a coworker and said the customer was “one of the rude ones.” …turns out she wasn’t on hold, and heard me. How do I apologize to my boss?

Tell me a feel-good story from work that will restore my faith in humanity.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Managers, how do you help your customer support team avoid burnout?

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

Any suggestions for how to find a fully remote customer support job?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?