Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

Jummah Mubarak & Happy New Year Fam! 💚

I just accepted an offer in writing. The new job will start the background check next which I’ve been told it may take a while to complete. My start date at the new job isn’t until 2023 so there is some time for me to turn in my notice. I don’t anticipate any hiccups in the background check but is it wise to wait until the background check is complete before turning in my notice?

What is LPA location premium allowance mentioned in offer letter?? Is it variable part which we get end of year? Or will it be part of monthly salary?

Has anyone tried to take an in-person GMAT recently? Are they allowing in-person tests or have you been rescheduled?

Wondering if anyone can share the approximate timeline after applying to Target Corp. to hearing something from them. Applied 9/1 and on the applicant portal the status still says “in progress.” I got a great internal referral, but I’ve not reached out to the hiring manager. 😬 I know there were a few hundred applicants — what’s a realistic timeline and what could I say to the hiring manager if I reach out to them. Many thanks.

I am an email marketing specialist. I am approaching my one year at my new job. I have been going above & beyond. I have been recognized by my boss that I have been doing great as well. I have been implementing new strategies, completing all assignments on time, and I do the most in all of our meetings, interviews and business events. How much can I ask for a raise?

As we return to the office, does anyone have a recommendation for a leather briefcase?

Can someone from EY please refer me for job requisition id :183082

This is related to increment/hike.
Promoted to Manager from Senior Consultant 2 in Business Consulting Risk Advisory. Current package is INR 17.5 L fixed with 7.5 years of total work experience. Bonus received is 25%.

Can someone please tell what would be the revised fixed compensation (how much hike can I expect). Also, whether will be promoted to M1 Or M2. Thanks.

can i get hike in march 2024 if i join in feb last 2023

Any recommendations for where to get Botox done in the bay/SF? Looking to get it in the frown are, maybe the forehead

Does Amazon has coding round for every engineering job?
For example for embedded software engineer role am I expect to code tree or graph problems especially if I belong to electronics domain?Or will they ask from traditional embedded domain only like SPI,I2C,UARY,RTOS,C etc

Hi Fishes,
Please share your reviews about BOLD Technology Systems,Noida.How is work life balance and work culture?

Hi all, is anyone hiring a senior or a lead recruiter, I have a really good reference

Can anyone refer me for SAP Functional Consultant role??? I have 5.5 YOE from KPMG & EY so far. Worked in SAP Implementation/Deployment program as a Techno-Functional role.

Looking for a serious job change, having 8 YOE as a business analyst and currently into data analytics space. Only bangalore location

Any Manager or Sm in this group ? Please DM me.

Also No referrals etc please.

Anyone familiar with Amazon's Solution Architecture team. Sounds like pre-sales /architecture type work. inputs on work, culture, pay, etc. appreciated

Did anyone join synechron for Morgan client this week? Please ping me

Hiring managers, what do you look for as you’re going through resumes?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Will the customer support future be led by chatbots or will we still be necessary? lol

Creative ways to respond to customer concerns without sounding scripted?

Hi fishes, do you get paid by the hour or receive a salary?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

Hey all. I was recently offered my first customer support job but a friend says I’m way too introverted. Will that really be an issue?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

How do you prevent the negativity of your job from impacting your personal life?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Do you ever get overwhelmed by the number of software programs you have to use at work?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

How to stop customer service from ruining your day?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Are you worried about how quickly AI support is growing?

Managers, how do you help your customer support team avoid burnout?

Do you find that most customers you deal with are polite? I've noticed a lot of them don't even say "thank you" after I have fixed their problem... it's disheartening

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?