Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

like
Posting as :
works at
You are currently posting as works at

It's great! The best in the world I would say!

You are absolutely right, I would add popcorn and that's it! The perfect combination to forget all those annoying customers!

Cuddling my dog while being yelled at also helps haha.

Ah, the CSR trifecta for those who are able to work from home. I'm jealous

Coffee yes, but no show... it's too overstimulating because then I want to follow what's happening on the screen, but I get interrupted all the time at work, so it's a losing battle :D

More of a tea enthusiast, can we still be friends?

For sure. Funny how much more tolerable work has become now that I'm at home.

Related Posts

Hello. Is the Nvidia stack (deepstream sdk, tensorRT, Gstreamer, CUDA, etc.) widely used? Are the skills transferrable and worth learning?

like

Lwd is 6th of Jan in IBM. Can we return our laptop via courier ?

like

Do you believe in Karma?

like

I have got an offer from cognizant malaysia 13k .
.Here in india my salary is 20L per year in EY. Can anyone please suggest which is better? Cost of living and savings. How much do i need to ask for 8 years exp?

like

Does anyone know if in a dissolution of a 50/50 split-interest LLC goodwill can be attributed solely to one member such that that member gets more than his 50% distribution?

like

Anyone know of remote work from home jobs located on the West Coast for Pharmacy Technicians?

like

A bit extreme, still relatable

Post Photo
funnylike

Are Uber/Lyft drivers reluctant to drive from DC (Logan) to BWI?

Has anyone been with someone with a really small one? What was your experience like? I recently started seeing someone with the tiniest one I’ve ever seen (like an inch). I’m ok with it, but he’s clearly insecure and I want to be understanding

like

Gonna be in Denver for a couple of days in mid-July, anyone down to play tour guide? Can promise flirty conversation + cocktails at the very least…perhaps more if the vibe feel right. 30 M, tall and, dare I say, handsome…in case that matters 😊

funnylike

I would like to know how much persistent pay for 7.x senior architect.

What are the chances of Amazon (or FAANG in general) allowing you to apply/interview again for a position that you did not get in the past?

like

Looking for a 1BR in Chelsea/Flatiron/West Village/Union Square. Any recs on buildings? Ideally <$4500

like

what would be Product Manger salary range in Lowe's ?

like
like

hi Recently I had an interview at Airbus for Technology analyst ii role. That was the final round but HR did not give me a number after my expectation and said that they would offer me as per company standard . can you tell me what is the pay scale at this position? this is for e2 level

like

Where are we supposed to submit tax declaration documents after declaring them in the system in EY India?

The system shows the supporting documents need to be submitted by 6th January.

like

Anyone looking to get southwest pass through chase premier and plus?

like

Question: an employee was asked by his boss for same day turn around on responses/deliverables on a days he requested PTO. He completed the work. The manager wants to know if she can still deduct PTO time for the days requested, even though he completed work on those days. Help.

Additional Posts in Customer Support

Will the customer support future be led by chatbots or will we still be necessary? lol

like

How to stop customer service from ruining your day?

like

Hi fishes, do you get paid by the hour or receive a salary?

like

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

like

Hey all. I was recently offered my first customer support job but a friend says I’m way too introverted. Will that really be an issue?

like

Are you worried about how quickly AI support is growing?

like

How do you prevent the negativity of your job from impacting your personal life?

like

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

like

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

like

What are your tips for publicly responding to negative reviews?

like

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

like

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

like

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

like

Do you ever get overwhelmed by the number of software programs you have to use at work?

like

Managers, how do you help your customer support team avoid burnout?

like

Creative ways to respond to customer concerns without sounding scripted?

like

Any suggestions for how to find a fully remote customer support job?

like

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

like

Tell me a feel-good story from work that will restore my faith in humanity.

like

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal