Ok, so I messed up. I thought I had pressed hold when I turned to a coworker and said the customer was “one of the rude ones.” …turns out she wasn’t on hold, and heard me. How do I apologize to my boss?

My coworker always looks me intensely in the eyes when he speaks. I guess he does it to everyone but I'm the only one that seems to react to it. I always come off so submissive and sheepish when he does it. I feel like he notices and does it more now.

I'm not even submissive, it just reminds me of my crazy ex that I had great sex with. He used to blatantly stare at me watch me like prey before we dated. First time I experienced anything like that.

There’s a young partners that gave me a bad review when I was a junior (3 years ago) that was inaccurate and a surprise. I worked 24/7 and covered this partner while they took 2 vacations. It was the only negative review that I received in my career in my 6 year career. I don’t mind harsh feedback as I believe that is the only way to get better but it is a weak move to surprise an associate at review time while milking them for every minute during the matter. Has anyone else experienced this?

Going to MDRT for the first time next month. Any advice on how to pack? What is the dress code like? It’s in Miami.

Is it ok to discuss age at work? Do you tell people your age if they ask? I’ve had experiences in the past (non tech companies) where older coworkers change their perception of you if they find out you’re much younger than they are...If you have coworkers that ask about your age (especially around birthdays), what’s a good way to avoid telling them your age without coming off as rude?

How do you deal with a partner who critiques every little thing and is just a rude person. I am looking for suggestions beyond leaving the firm as I just lateraled, so that is not an option for me. Today, he messaged me on Jabber and said “next time, don’t tell the client we are scheduling a ‘call.’ Say ‘telephone call.’ It is important to be precise.” Besides stupid critiques, he is demeaning and demands I prioritize his work. (See below)

After 12 rounds of me vs my adhd - its still a LOVE/HATE relationship. I conclude I’m in the wrong career as a result. I love being smart, excelling, having random super human skills. But my career/stalemate with my own mind makes me feel like I am the biggest loser fuck up ever. All the time. I 1000% understand why work isn’t working out. I empathize for all involved > they probs deserve. Thrilled to figure this out but OH F$CK this is gonna get BAD bad before it gets fixed. Commiserate?

Part of a BD now, thinking of going on my own as RIA. Costs would be about 50% less, which makes it seem like an obvious choice. Have a deep family friend relationship with current firm, though. I don’t want to burn a bridge, but am I crazy to be a bit upset that the relationship could keep me from doing what I think may be right? Really struggling with that part of the decision.

Is it really a good thing for partners to fight over you? One partner who is in leadership is clearing my plate of other matters so I can work on one specific case over the next week or so bc there’s several big deadlines. I am grateful but feel like other partner is pissed I am getting pulled away from her work. I didn’t ask to be pulled off of anything I just responded to partner who is in ldrshp about my workload when asked n now she is just shifting work off my plate to other associates.

I don’t know if this goes here but the managing partner at the firm just fell for one of those moaning videos 😂😂😂

You can’t make this up.

How some people are clearing interview and then getting into a project even though they don't have any skills, no desire to learn new things, can't perform a very very simple task even though it's already documented clearly, totally burden on team members. They don't even try to do basic troubleshooting when they faced simple issues, rather asks stupid question to junior who is having only 1 years of experience and ask for solution.
I noticed this in every project I joined

What benefit do employees get from referring someone to their company? Why do so many strangers do it for each other?

Hi y’all! Hope this is the right bowl to post this question and get advice. I am dealing with an employer that preaches our values. The owner states that the values are important to her etc yet my manager violates these values and is involved in unethical behavior frequently. Example 1: My manager has told specialists (resourcers) that she will pay them under the table in order for her (manager) to get full credit vs splitfor the placement and therefore (barely) hit her target for the quarter.

I’m dealing with a difficult management situation and don’t know what to do, how would you report someone when nobody really cares what’s going on or is automatically going to side with the other person?

Hmm told my partners i’m leaving. None of them are willing to speak to me. Is this normal?

I’m at a new agency and there are a couple of things about the culture I’m really struggling with. 1) Nobody has cameras on. Ever. I understand not having them on occasionally. But this is the norm1 large and small meetings. 2) No small talk. I understand we are all busy but there’s absolutely no “how was your weekend” discussion. What can I do about this? I’ve been at two agencies and never experienced this. I know I can’t ask people to turn on cameras but I try and set an example myself.

What's the best way to motivate a poorly performing intern?

Where do you over 50 ladies shop for work clothes? Need a bit if a wardrobe refresh and looking for ideas.

Did I just open myself up to a lawsuit for employee poaching? A former colleague of mine (I was their mentor & project lead, not her boss) has been wanting to leave since around the time I left. In conversations as friends I’ve told them about my job and how I miss working with them and that no matter where they went next I’d be a reference and stay a mentor. I said things like the minute I can hire someone, you’ll be my first call… (continued in comments)

Hello, I have a question that needs your inputs how to handle. I am working with a post-MBA Associate on a project and this person seems to do extra work beyond what the team is asking the rest of us to do. I think during our conversations with the leadership, there were a couple of points that were brought up by the MD but that was not a concrete directive that we need to do because if it is, I would know about it from the chain email since I am staffed to the project.
(…cont)

I've been working remotely for the past two years, and it's been great. I love working from home and being able to watch my kids grow up through their eyes as they play around me. But sometimes, when you're in this kind of situation, it's hard to know what to talk about with your coworkers.

Sometimes I wipe up someone else's pee on the work toilet seat because I don't want the next person to think it was me.

Fam, are you guys mixing vaccines? The track record for “take the first one available!!” isn’t the greatest

Anyone else pumped for Animal Crossing coming out in a few days? Couldn't have come at a better time!

Hello all!
Any recommendation for an attorney who has federal court experience (especially in MA)? Thank you!

Hey Fishes!
I am looking for job change and i would like to work in Allscripts. I am from healthcare backgroud but dont have any prior experience in health IT. Its urgent as my probation will end soon so is there anyone who can help me?

Completed my loop for an L5 TPM role last Friday (I split my loop into 2 days — game changer!). My biggest advice is use the peer informal interview to your fullest advantage. I got some extremely useful information from the individual on what the team does and I was able to tailor my examples / stories accordingly.

I heard back yesterday immediately after my debrief that I got the job!

Any Bainees out here?
How’s the culture in the London office?

Also, in terms of bonus, how much can I expect on top of my base salary?

Can a sex less marriage survive if everything else is as great as a couple can have in realistic and non filmy scenario.

I've struggled with taking meds. I never understood the concept of "take your meds even if you feel good."

Today, I'm 28 days consistent taking my meds and I feel so. damn. great.

Keep going friends

Have you implemented a translation plugin on your WordPress you really like? Ideally I’d want one that allows us to edit content for better accuracy.

Can anyone recommend a start up an international student can invest in as a co-business owner to facilitate residency in the US?

80K Base. No 401K. Maxing out Roth IRA and Traditional IRA. ~2k student loans left. What else should I/can I be doing to head towards retirement and also not get bent over with taxes?

Anyone have personal experience with Charles River Associates life science practice? Pros/cons, reputation in the industry, etc.

Is Marriott extending Ambassador status into 2022?

Customer support joke: "Provide a photo or video proof that you did not receive the item." *inserts photos of the palm of my hands*

Managers, how do you help your customer support team avoid burnout?

What happened that made you ask to talk to the manager?

I have to call people for follow-up surveys after they use our repair service and all one guy would say was “pretty good” to every single question I asked, it's frustrating when people aren't even trying. Anyone else have to do these surveys? Would like advice on how to get better feedback

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Hello there, I'm a customer support person. My boss just told us to go back to the office when we thought we could permanently keep on working from home.

Please cheer me up, and share some pros of working in the office as a customer support agent.

Studies have shown time and time again that exceptional customer support plays a key role in why we (the customers/clients) throw money at businesses…Literally!

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Has anyone quit customer service to work in retail? Was it a good call?

Anyone else feel like customers have been super irate lately?

Hey managers, how do you keep company culture alive when managing a remote team?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Apparently, it’s my fault that it rained today. What is the best thing you have been at fault for according to a customer?

What tips would you give to someone going into customer service?

Do you enjoy your job? What do you like about it?

I love that I can work from home but my family seems to think that if I’m home, I’m free to bug all day. Any advice for setting firm boundaries?

Let me let in on a secret, customer supoort reps are just humans. PERIOD! Rant is over.