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Always give a partner at least 2-3 days to review a deliverable, more time if you’re able. They may not have time to review or if you know it’s going to be a tight turnaround make sure they are able to dedicate time to review or suggest a live review session for them to do their review on the spot with you and discuss the feedback live. This way, you turnaround the deliverable quicker and can guarantee they are able to dedicate time to the review with you
My 2 cents: if you are stuck on this notion of exact dates and deadlines AND you didn't send them after the meeting as a reminder, then this whole issue is on you
I’d frame it slightly more nuanced.
It’s reasonable to be upset, and it is their fault they didn’t remember.
Unfortunately, what’s productive versus “just” is not the same. You can’t control the other person’s actions. And in terms of what you can do and control, now and in the future, is send notes/agreement after the meeting.
When did you deliver it? This morning? Afternoon? Evening? Did you check the partner’s schedule to see what their availability to review looked like. Did you send an update on timing? They may be annoyed that they don’t have sufficient time to review. Maybe next time be more clear and ask when they absolutely need it? Im curious, what level SM are you?
Agree. If you held time on the Partner’s calendar, delivered ahead of that, and the quality of the material was solid enough that there was not iteration required on what will be a very tight turnaround, then you should be fine. If you did not deliver the above points, then I don’t think you realize the number of partitions of time and brain space Partners have to work around or that it’s your job to ensure delivery is smooth.
Depends on when it was delivered. Wednesday night at midnight would be bad, while Wednesday morning first thing is likely fine. Did you deliver it by the time you blocked on the partner's calendar for review?
More importantly, a lot depends on the quality of the deliverable. If it needed a lot of rework, even first thing Wednesday would be bad. How was the deliverable?
Depends what time on Wednesday
If something is due to client on Thursday I would want to a WIP on Tuesday COB.
"Midweek" was also too vague.
I’m trying to balance feedback here in a situation where I’m wondering if it’s the partner themselves that lost track of their schedule. I don’t want to say “I told you it was coming around now 2 days ago,” but am trying to somehow diplomatically probe as to if this flew over them?
Maybe it’s not worth it.
^having been the person the partner vents to many times, this is probably the most common (though substitute delivering sub par work with fixing it themselves) and if it were my fault, they would just flat out tell me the quality was bad.
There are also scenarios where the partner is just slammed and forgets something is coming late. If I’m in that scenario I’m usually telling the partner the steps I took to ensure quality or mitigate risk, where they need to focus and a recap on anything judgmental. That usually gets them comfortable with the late review or results in a real time walkthrough. That only works because they have significant trust in my work though.
If they wanted it sooner, they should have checked in. Also I always ask for the link and hop into the doc periodically, if nothing else to show the people working on the doc that I’m keeping tabs on what’s happening.
EY1 everybody needs it… could be “do you have any questions” or “need anything from me”
Agree with above points. Schedule a reminder on partner’s calendar for when it’s coming and when it’s due. Give more time to review (I’d say at least a week for an audit file, for example). Leave sufficient time to clear points (there will always be points).