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Rising Star
Hey folks
I got a call from TCS to interview for a new unit formed within org with the name of Business Transformation Group as per new org restructuring. Anyone from TCS who can help to understand more about this?
Does it cater to only niche technologies or how does this actually function?
Tata Consultancy
Is ZS salary for BTA/BAA/BOA still 6.53 lakhs.
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Straight to the point. Don't insult your employees' intelligence by trying to paint it as a good thing. Just rip the bandaid and explain what the new program covers and what it costs.
Direct and to the point. Don’t candy-coat or add flowery language.
I highly expect we will be doing this when our next OR cycle comes. Already seeing the signals.
*OE...Open Enrollment
Just say that costs were growing at a faster rate than the company could absorb, we had to make changes and we recognize that this will be difficult for our team members. We see costs rising every day. You can also explain how much the company pays per year vs their actual premiums.
Whatever you do, please don't tell people that you're improving it by removing benefits.
If you're moving from a traditional copay to HDHP, maybe see if the company could help in year 1 by putting $$ into the employees HSA? I know of one company that agreed to put 75% of the HDHP deductible into their employees HSA annually to help with the transition (I think they did 75% the first 2 years, then 50% thereafter, all upfront at the beginning of the year or upon enrollment so the money was available for expenses starting day 1.)
Also, I would say it depends on what the changes are. If the premiums are going up and the copays, etc. are changing, but the actual covered benefits, pharmacy formulary are the same, say that. Emphasize the network is the same.
If you're changing PBMs, or insurance networks (BCBS to Cigna), make sure people have the ability to see what is or is not covered. Have a transition plan for people whose providers are not in the new network. Especially for Rx, see if any PAs can be grandfathered to the new PBM so they expire naturally.
If you're moving to a TPA (AmeriBen, Allied, Allegiance, Personify Health) to process claims, ask for reports on member complains, and ask for feedback from your team. Those transitions are rough. I had a firm move from a TPA back to the main carrier because of how bad the service is. However, they only knew the service was bad because of employee complains and feedback.
Write a letter or email announcing the changes and explaining how thing will work going forward. Putting a lot of verbiage into explaining why it's being done or defending the company's position is probably not a good idea. It won't be well received no matter what you write. Just get to the point and let people knew the new scenario. No frills honesty is always the best approach.
Keep it simple and direct. Also communicate early so people have time to adjust.
I mean I guess I would rather be told sooner as oppose to later. There is really no good way to tell people that so you might as well rip off the bandaid and tell them so they can make arrangements.