If you're platinum on delta can you change a ticket bought with points - I did look online and its unclear. Asking if anyone's successfully done it outside the window

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Yes, you can. But it's almost easier to just cancel the ticket, redeposit the miles, and start over.

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It'll probably be more efficient to just call the platinum hotline directly and have them take care or explain it for you

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Yeah, just needs to be done 72 hours before departure - they redeposit the miles for no charge and rebook. It's a benefit for diamonds / platinums.

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Good point sometimes I find with delta If you say the "right" thing you get what you need

The key is if a Platinum or Diamond Medallion booked the ticket from their SkyMiles, then you can make free changes up to 72 hours before departure for free. If you are a Platinum or Diamond Medallion and someone who is not a Platinum or Diamond booked a ticket for you, then they are supposed to charge the change fee, but if I call in, I have never been charged for a change with a ticket booked from someone else's SkyMiles account.

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