I’m expecting an offer this week for a role at a smaller agency (~100 in the office), which would a promotion/huge raise. My concern is that they won’t tell me what clients the role is for. Red flag?

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Massive red flag

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I'd want to know, but keep in mind at a smaller agency you're wearing more hats and touching more pieces of business. It may not be as simple as "you're on Client X."

likesmart

Yep 🚩

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Huge red flag if you’re at the offer stage

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I don’t know, I went to a smaller agency and they needed writers but weren’t sure what accounts I would start on. It was just a general shortage of writers. Been there 7 months now and am on quite a few accounts plus almost every new business opp. If it’s a smaller shop I don’t think it’s all that uncommon? Or maybe I just got lucky. 🤷🏻‍♀️

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The ONLY reason could be that they just won this business and they’re not allowed to say anything yet.

But still.

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When/if they make the offer, just tell them, politely but plainly, that you're thankful and excited at the opportunity to join the team but what would help seal the deal would be getting info on what your assignment would be at least during the first 6 months of your tenure there. Ask if they "have been able to gain some clarity around that"?

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That would worry me. I wouldn’t sign unless I know the clients.

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It's totally possible when multiple staffing plans are in flux and in the midst of being developed. What exactly did they say when you asked?

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This is a major part of your job. Offer to sign an NDA over which client it would be for

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They’ve probably lost previous candidates at the stage where they’ve told them what client. Maybe they are trying a new strategy with you. Make sure you know what you are getting into or expect to get shanghaied into the Anusol account.

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You’re billable and need an understanding of what client(s) fees are covering your salary from the get go. They can still bait and switch you later but at least you’d be able to call them out on it.

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I don't think so.

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If you’re a hire on the account side it’s definitely for a specific need or needs. I’d consider it a red flag. However, if you’re excited about the agency, the current roster of clients and the creative work it could very well be worth the risk.

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Seems strange that even your direct manager wouldn’t know? 🆘

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I work at a small agency (less than 50) and this is a huge, HUGE red flag. Because you’re on the account side, they will know 100% what client you’re on. I would push for them to tell you before you receive the offer. At smaller places, there is a smaller roster and you might get stuck on a shitty account with no way out unless they win a big piece of new business.

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Thanks, everyone, for the insight! I asked three different people when I interviewed, including who would be my direct manager, and got an “I don’t know.” I know that at a smaller agency there’s probably more jumping around, working on 3-4 clients at a time, but I find it hard to believe that they have NO idea what I’d be working on.

It’s possible the people interviewing you were selected from a variety of teams and don’t know as much about the specific role you’re interviewing for. Definitely ask the hiring manager and get the details clarified before you accept any offers though

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