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Hi everyone! Does anyone in here work for Omada Health ? I have an interview next Wednesday for a PT Member Support Agent role and am unclear on what the pay could be. Glassdoor has the pay estimate at 42k-48k, but I found a comment where someone in the same role mentioned only getting paid $12/hr. I have 8 years of experience as a CSR but I’ve had a couple year gap in between now and my last job. TIA Any advice helps .
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Your balance of real life and legal skills is a benefit to the small transactional firm and makes you more relatable to the clients you will be interacting. Get a good night’s sleep, plan your clothes the evening before, and arrive early. Breathe deeply. You will shine!
I know it’s hard to do but try to let go of any expectations and desperateness. Especially the latter is easy to sense. Be confident and focused, selling but not overselling. Ask questions what are they looking for vs telling them all the things you will fix in the firm. Let go of the story that the market is hard and you cannot afford failing this interview. Instead think: you are valuable, capable and have everything you need to succeed, you just need one right opportunity and you’ll get it (it could be this or another one).
Shift your thinking. They picked you to interview for a reason! They clearly saw something they liked so stop saying you’re not a stellar applicant!!!! As someone who owns a very small firm, I often look for employees whose personality will fit with the firm. Someone who sounds desperate makes me think they are only applying because they need a job, not because they actually want to work for me. I don’t want to spend a good portion of the day with someone who doesn’t really want to work there. Relax and focus on having a conversation with them about how it would be a good fit for both you and the firm.
Chief
Agree with all the above. Also, learn everything you can about the firm. Their attorneys, their clients, their practice areas. The most obvious places for this are their website and LinkedIn. Show them that you're interested in THEIR firm, not just any job. Good luck!
Be genuine. I just transitioned from complex litigation to family law. I had only handled a few family law cases as an associate before applying. All my family law experience was from when I was a paralegal before law school, and that experience was in another state. I was honest about that. Told them what I knew about litigation generally, why I was interested in family law, and showed them I was capable of learning what I didn’t yet know. When they called me with a job offer, they said I was the best interview they have ever had. My point is, be you. Be genuine. Be honest. You don’t have to be 100% on ever part of their practice. Transferable skills, knowledge, and experience often win the day, especially in a small shop where getting along well, fitting in, and showing that you can/will adapt to help make sure the work gets done is often the most important part. Relatedly, always ask questions about their firm and what role you would fill. Show that you have an interest in them, and not just that you have an interest in the next job that will give you a paycheck.
Definitely agree with other posters that you need to shake the idea that you are not a stellar applicant. The gap between graduation and taking the bar really is a nothingburger. You may be surprised, but really there are tons of new grads who put the bar off for various reasons. Plus, as has been noted above, the firm chose to interview you despite that being plainly visible on your resume.
In the interview (and in your prep, by looking at attorney bios, LinkedIn, etc.), instead of focusing on the need to “explain yourself,” seek out ways to allow your interviewers to relate to you. Highlight interests that you may share with them. Ask them about what led them to their practice, picking up on anything you may have in common. Ask for advice as a first year attorney. Steer in the direction of “I admire your success and this is how you should be able to see me following in your shoes”.
Chief
What should I focus on? What do you look for in applicants at interview? Soft skills, hard skills? Anything worth noting (ie, they have a dated website and digital marketing that could use improvements. I’m Google certified and have experience with web design, programming and ad marketing as well so I am more or less a good multi-tool person.) I know small/solo accounting, ethics compliance, etc. from practicing solo. I don’t have much of a portable book, but it’s not a position for a lateral/partner, specifically was for recent grads and new admits.
I’m in no position to fail. COVID hurt the job market and money’s running out without a good support network. I cannot fail.
They have seen your resume. The interview is about showing that you are the kind of person they want to work with. Read their website in advance. Ask questions about anything you find interesting. Be prepared with a good life story or two that show you are a real person that they would want around. Acknowledge up front anything that you think will raise questions about your resume, like a break, and be ready to explain it.
I did not get the job.