My work from home customer support people, do you miss the in person company culture or you’re good? Cause same

Does anyone have experience/knowledge regarding whether the different B4 deal analytics teams 1) work remote 2) still travel? Looking to potentially make a switch but have heard different things across the board, including seeing that most of the job postings for senior roles in these groups are tagged to offices and don’t say remote.

Hello Fishes

How is the WLB, annual hike, work culture in MasterCard?
Role- Middleware

I'm an introverted person, like to keep to myself, focus on work, spend the rest of my time on family, gym etc. I've been told that I need to work on my communication and client relationship building skills. any books I can read? I don't follow pop. culture anymore, no longer actively follow team sports (but sporty myself) as I consider it bread and circus for the masses and don't rly enjoy work drinks... Am I doomed? Personally I am happy and love the work but fear for my career progression.

I got an offer from hcl and they are offering very less hike on my current CTC around 20% even fixed part is less than my current fixed amount.

I reverted asking them to provide 40% hike on my cctc or 20% hike on fixed cctc and wfh option.
It's been six days no reply from HR.

Can any one let me know if any of option open for me or is it over?

Hey FishBowl Friends, so I’m currently trying to break into tech sales/FinTech and I feel that due to my previous work history, I might not look like the ideal candidate on paper but I’m an extremely fast learner and very coachable. I’ve been a manger at a gym, got my degree in finance, worked as a client advisor at a top 3 auto dealer in the nation and now I’m a project manager at a solar company. I really want something that’s remote and steady, any recommendations on how to spruce myself up?

Need advice on How do you structure your corp to corp benefits and salary that you pay yourself? And what are the items that can be written off when you work from home?

Hello folks, can someone please tell me about the laptop policy in JPMC... I heard they ask you to connect to remote desktop via your personal machine

Hello all,

My YoE 11.5 got offer from GAP Inc

Please tell me how is this company, work culture.

Your suggestion are welcome.

Thanks for your time

Has anyone worked for Mission Veterinary Partners? What is the culture like?

Hi friends I am looking for a job into email customer support where I have 2 years of experience I am ready to join on an immediate basis anything would work be it work from home/office if there are any suggestions then please co-operate looking forward with all your replies hope this new platform helps me out with some new friends and suggestions

Hey 🐟 fam. I’m starting a new gig next week that’s 90% WFH. I’d love some recommendations on a second monitor. Nothing crazy pricy, but something that’ll work well with my MacBook Pro. Thanks y’all.

Is infosys giving pwfh for gurugram location.they mention remote work for 1 year in offer letter Is anyboday joined recently.?

I used to have açaí bowls for breakfast while traveling because of per diem. Now that I’m bracing to be WFH for the long run, I want to start making nicer breakfasts to make me happier. Where are the best places to get açaí? Not the powder, the frozen packets

Hi Guys, I'm looking to switch my job but not getting any calls since last couple of months. Can anyone please refer me ?
Current position - QA Engineer
YOE - 4+ yrs
Notice Period - 60 days
Preferred location - Pune, Bengaluru, Remote
Tech Skills - Postgre sql, Python, software testing, manual testing.
JIRA, Bugzilla, Postman API, Katalon, Zephyr.
Regression testing, black box testing.

Hi guys,
I'm currently working from home , my work location is tcs chennai. I want to relocate to tcs Hyderabad. can you guys tell me what's the basic procedure to relocate, how much time does it take and whom should I contact about this.

Hello Fishes,

Any idea when we get relieving letter/service certificate from TCS?

My LWD was 16th September and I received FNF 10 days before. Also got initial release letter on my LWD.

I see so many issues in this organisation.
When I joined TCS after 5 days of joining they used to mail me every week for 5 continuous weeks and asked me every time for previous organisation relieving letter.
But they themselves don’t share it and delay a lot.


Anyone please advise.

Are most new houses being built with induction cooktop? What has everyone experience been like? I personally had non compatible cookware with induction cooktop and wondering if I should just buy a new cooktop (electric, gas etc).. Other reason is that I read that it's also not healthy due to electromagnetic waves?

Is Unisom safe to take in first trimester? My doctor assured me it was and recommended because of nighttime nausea but I’m seeing a mix online that it can cause the baby development issues.

Hey all!
Any insights you can share on work simulation assessment for PgM?

Thanks

Hi,
Joining SAP labs, Bengaluru on 8th of August.
Looking for a share of accommodation. Female preferred.
Thank you..

Hi! 23 year old BDR here, got laid off from a seed stage start up - my first lay off ever, yay. surprised, sad, and lost now. looking for a remote SDR/BDR position now, my mom just started chemo so I can’t go into the workplace for a while and need to help her at home. If anyone can help with a referral or knows any open positions, please dm me. Graduated from UCLA last year, 3 months experience as a BDR for SaaS, hungrier than ever to sell and help my family out. Thank you!

Is there a way to land a job in Google/Facebook without knowing how to code?? Looking into Program/Product Management roles.
P.S. Currently working on IT & Cloud security engagements and is good at it.

Every single patient should be asked about their advance directive or living will.

Fishbowl Happy Hour this coming Thursday, 7pm onwards at Brother Jimmy's! Looking forward to meeting everyone!

Welcome to NY!

Does anyone use Power BI in their analytics?

I need 11 likes for DM

What aspects would you look at when interviewing a person for a Manager position?

Any recommendations for a course / resources on children's book writing / illustration?

Hello Guy's,

Need one information, after getting new hike letter if we resign then will we get new incremented salary on month end since will be serving notice period.

Hi all, I've just been offered a role at Accenture UK and was wondering what the paternity leave is as this is going to impact my decision. Can someone please share? Thank you!!

Recently i was selected for a Talent acquisition role, i heard earlier that Publicis sapient is giving Wfh to all employees but for my case they are asking to be onsite.
Is it only for Talent acquisition team they are only asking to be onsite?
Because I heard for some of my friends who are working in developing side are asked to do Wfh.

Any idea when is the noida office starting to function?

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

Customers are giving us bad experience ratings because we don’t offer them the solutions they want. Our company won’t allow us to offer those solutions, but the manager punishes us for low ratings anyway. I don’t get how they’re ok with that.

Hey managers, how do you keep company culture alive when managing a remote team?

Hiring managers, what do you look for as you’re going through resumes?

How do you prevent the negativity of your job from impacting your personal life?

How have the skills needed for working in customer support changed over the past decade?

Managers, how do you help your customer support team avoid burnout?

More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

When you’re applying for customer service jobs, do you customize the resume objective for each?

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

Do you ever catch yourself overthinking a customer interaction for 15 minutes after a call?

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Your most positive customer interaction?

I cringe when I'm at a friend's house and they answer their phone, find out it's a telemarketer, and just hang up on them. It's so rude. They know I have to cold-call people at my job and you'd think they would at least act like they were more respectful of the job.

I always consider it a win when I can make a customer laugh, it makes conversations run so much smoother

How to stop customer service from ruining your day?