Did you have a great customer today? Tell us about them! Positive stories are always nice.

Hi , is there anyone who received the offer letter of TCS and accepted it. But didn't join ?

Recently graduated with my bachelors and got 52K for staff accountant on the audit side. Recently been in talks with RSM, if I get an offer after the internship what should I shoot for salary?

Changes in the healthplans are going to drive me to spend hundreds in out of pocket early on and I'll meet my deductible whether high or low. Any advice on how to choose a policy?

Is there such a thing as over texting the person you like?

Does anybody know what the typical salary range is and total comp for someone starting out as an internal or external wholesaler? If you are one of these, can you share about your experience in terms of whether you liked it or not, work life balance, travel, etc?

Thoughts on Wilson Sonsini LA office? Interested in retooling from m&a. Anything about culture, the work, people?

Which FAANG companies tend to have more employees of the baby boomer (or older) generation?

Is it worth to take a step back to get more consulting experience for the long run?

Currently S3 in international tax, up for promotion next year but the team is heavily focused on compliance and kinda have to fight for consulting work; got an offer from another B4 as a S1 with $95k base salary(NYC) but the team is mostly doing international consulting, would it be worth it to take the offer if I foresee myself in PA in at least 5 years?

If you asked to be considered for early promotion and didn’t get it (despite being highly rated, exceeding billable goal, etc) would you look elsewhere? Is it right to be angry about it? I don’t want to spin myself up unnecessarily if it’s unjustified

What are all the learning platform available for Indian employees like udemy ?

What benefits do indian employees get in terms of parental insurance cover, gym etc for India location?

Accenture tech consultant vs KPMG Management consulting for top MBA exit in a few years? Which one will look better?

Does anyone have any recommendations on consulting firms that have a marketing or media practice outside of Accenture and BCG?

How to know if an MBA is worth it?

Anyone around the Philly area want to be friends? Recently got laid off, and don’t have any friends around the area so yeah🙃

Typical base for SC at D GPS in DC? Have 5 yoe and a masters degree. Already have a secret clearance.

How's everyone's weekend going?

When are the usual trips to france done in Airbus?

Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

Imagine providing exceptional customer support, going above and beyond and yet the customer/client complained? Yep, those days are the worst.

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Is outbound customer support typically less stressful than inbound?

Hiring managers, what do you look for as you’re going through resumes?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

I always consider it a win when I can make a customer laugh, it makes conversations run so much smoother

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Do you feel working in customer support has made you a better customer?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

How to stop customer service from ruining your day?

Managers, how do you help your customer support team avoid burnout?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

When you’re applying for customer service jobs, do you customize the resume objective for each?

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

Are you worried about how quickly AI support is growing?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.