In a zoom meeting, the client (main stakeholder/daily contact) casually said something along the lines of “if you do XYZ I will chop your hand off” in a half joking way. My manager was there with me and neither of us reacted or discussed this later. I was going to let it go because we already knew this client’s style and did not take it personal at all. However, my husband was very upset and strongly recommended me to escalate this. Any advice? Was I too “thick-skinned”?

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I feel like the client may like and trust you if he’s willing to use that metaphor with you. Could be his attempt at being funny.

Regardless, definitely brush it off. No harm no foul

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So I’ll offer my perspective cause why not? I’m the kind of girl who gives off a delicate vibe so I get a lot of saviors wanting to protect me or people who feel too comfortable telling me how I should feel. Nobody should ever tell you how to feel. You had an experience that would have triggered others in your shoes but it didn’t get to you. That’s it. Case closed. You don’t have to ever question whether your feelings are right. They are right because they are yours.

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Good lord. Your husband needs to calm down. Your client isn’t going to freaking cut your hand off.

likefunny

Unless said client is a shot caller in the cartel.

your husband needs to drink some milk

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it’s one of my go-to’s. such a versatile phrase

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Ummm absolutely not. I would highly recommend shaking this one off.

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Don’t shake so hard your hand fall off though😢

funny

Escalate where? HR? What outcome would you like? Not working with that client anymore? Your employer has no control over that person’s behavior so they either tolerate it or get rid of the account.
If it doesn’t bother you just ignore it. That being said, it would bother me but I’m not you. I’d ask my manager to take me off that account because I don’t want to interact with jerks like that.

likesmart

Despite the common rhetoric, you don’t HAVE to be offended by stuff. It’s okay. You’re allowed to be a grown adult.

likesmarthelpful

Well good night and thanks for the response y’all. Husband’s an European not working in client- facing role so likely reacts differently than most of you (including myself). He has a track record of standing up against bullies and calling out rude behaviors, which makes him a great husband and provides him with a different view in the face of this. Have a good Sunday night and hope your Monday clients are cool people!

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I like your husband, be proud of him and be smart in responding to such bullies (they exist everywhere)

likeuplifting

I'm disappointed nobody on your team had a clever response. You should've said something like "If you do that I'd have to bill twice as many hours", if he laughed you know he's cool. If he acted offended then just roll yourself off the project.

likesmart

Ahh thank you this is really smart! Too bad I missed the chance but hope I could do this someday for people on my team.

Hi all, thanks for the response. I am perfectly fine handling difficult clients myself. Just want to ask to make sure I don’t get to a point where I take rudeness for granted because it’s part of the job and curious where you all stand. I also come from a culture where you tend to keep your head down to avoid any conflict so wanted to make sure I learn from all perspective. Thanks!

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Good lord. Hope PM1 is just trolling

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I don’t understand why her husband gets such a bad rep here.
I like him for being in her corner and pointing out that she shouldn’t let others treat her like this. The client’s behavior is sociopathic.

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They said one thing that we know of. Your jump to sociopathy indicates that you may not understand the definition of that word

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I personally wouldn’t have thought twice about it if it wasn’t malicious (sounds like it wasn’t based on you and your manager not reacting).

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Sorry for any typoes..I have to type with my left hand now I didn’t heed my clients warning and they literally choppd my right hand off… I would take your client seriusly…

likefunny

Just wait until he finds out you were asked to open the kimono.

funny

I’ve never actually heard someone use this phrase at work, and I count myself very lucky for that

likefunny

Real question is if your client is in Middle East public sector.

likefunny

I’m glad someone said it because I THINK I know why I’m supposed to be offended but I wasn’t 100%.

I’m curious if your husband was listing in for the call. That’s probably a violation of your confidentiality agreement with the client.

Or, did you just tell him about it later?

likefunny

Oh no I mentioned over dinner during the weekend casually. I like my job and would like to keep it:)

Why so serious?

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It’s a metaphor.

I wouldn’t take that advice, but do what you gotta do.

OP: use headphones in client meetings from next time

your husband needs to chill and not be so triggered there’s worse things that require speaking up this isn’t one of them although curious what job your husband does to react like that

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