It feels like the culture here continues to slide. Entrenched leadership that has no understanding of what the day-to-day life is like for claims adjusters, but demand perfection while underpaying the most experienced and tenured groups. No wonder we're losing people to other carriers, the lower compensation, reduction in benefits, loss of pension contributions, RTO, etc. I'm looking to leave at this point, I hear Travelers pays better.

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I have a strong feeling this is pretty consistent throughout the industry. Especially with the companies trying to remain competitive/outdo competitors, incorporation of AI, and the changing environment/expectations in a multitude of various professions.

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I don’t think it’s just your company, or just the insurance industry. I think it’s companies at large. I know Walgreens is not the place to work.

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You need to update your resume and look for another position. I think it is a reflection of the current job market. Benefits have been reduced for many people who are currently working.

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