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A tax professional. Eventually she can pay what is owed when done correctly. Or whenever an audit happens😊
She needs her PFL. Benefit
If she provides her current address to her employer then the employer would take out the appropriate taxes for each state (where she lives and where she works). I’m not sure if this is up to the employee? I’ve never had this issue / i feel like they take out too much taxes in my case 😂
Coach
If she is an independent contractor (gets a 1099 rather than a w-2) I understand it is legal but she must send in estimated tax on a quarterly basis.
They should be taking out nyc taxes and when she does her year end return, she will get a credit on her CT taxes. I know this from people who work in NYC but live in NJ/CT (this is very common)
Also if she has any coworkers who also live in CT she should ask them if the company handles it properly
They should be withholding only NY taxes not CT taxes (not NYC tax as that is for residents only). She has to file two state returns - NY as a nonresident and CT as a resident - and then she gets a credit for the taxes paid in NY on her CT return.