Need some advice regarding IBM hiring.

I have completed all interview rounds, HR discussions, salary negotiation, and submitted the BGV form for a Data Scientist role (5 YOE, Gurugram). However, it's been over 3 weeks and I haven't received the offer letter or any update.
My recruiter is not communicating neither telling me timeline.

Is there any IBM Talent Acquisition helpdesk, escalation email, or senior HR contact that candidates can reach out to?

Any guidance would be appreciated.

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have you received the offer letter now? because I have seen people receiving after 3 weeks

Hi same issue, 2 weeks since I received salary breakdown but no offer

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