No room service at Marriott properties in NYC. Then they expect you to go down to the lobby to get your delivery because of security, meanwhile anyone in plain clothes can go upstairs. Wtf Marriott?

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Your fault for staying at Marriott. Plaza and Four Seasons will provide you service.

Where are you staying? No Marriott I've stayed at in NYC is as you describe

Not Marriott Downtown? You talking Residence Downtown maybe? I think they have some weird construction in lobby right now.

Wtf is going on? Never experienced that

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