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PwC 2 - they always pay amex immediately, but sometimes you need addt'l docs (i.e. Mgr signature). They give you a month or two to get them. If you don't, they then disqualify the expense. If the expense is disqualified, they either request a credit from amex or show your reimbursement balance as negative. So you need to resubmit with correct support if it's still a valid expense.
Ahhh. I assumed the expense was invalid as the reason it was kicked out.
Normally it will be taken out of your pay. Bit confused by your comment "after showing I payed Amex", did you also pay Amex as well as T&E? If so there will be a credit on your Amex...that could be problematic as the firm takes all credits.
I had that happen...the firm gets a credit from amex so you'll have a balance on amex. I didn't know that when it happened to me, so I filled an oop reimbursement. When I got the money, gfs just said to pay it directly. It netted out so I was fine. But if you can resubmit an amex expense that would be better (if possible). Chat with gfs and they'll tell you how best to proceed.
Doesn't make sense. If they already paid it, why would they advise you to pay it again and submit an out of pocket?
Bummer that you guys can't use your own credit cards