Please can anyone help me with a referral for the job role of a customer service representative, customer support specialist remote position. I have over 4 years experience and can defend them well but don't have the right link for a good company.
Help!!!

$210k TC in Bay Area (Consulting) or new offer: $220k TC in Austin (FAANG)?

HOL is going to break a lot of hearts on the way down. I hope they pump all the way into 2nd quarter. Also hoping options get added for my put play

How can I make friends in Chicago?

Hi All,
I’m putting to get together mentorship ideas for this bowl. If you are an executive creative director, account/media director (and above) or you own your own agency/consultancy and you would like to participate, please PM me.

Anyone have suggestions on the best way to afford to stay at a Marriott property in Honolulu? Most of the properties looks a bit pricey

Hi Fishes,
Has anyone switched from INFOSYS to TCS

KTOS - seems like a good play if things escalate in the Middle East

What firms (consulting and industry) have good medical benefits? (Using BCG's as my baseline for good)

Curious what the base and commission structure is for inside sales and associate director of sales in biotech (also anyone else who wants to share pls put industry). Paid hourly or salary? At the biotech company I work at avg inside sales is $62,632 with a $3500 per quarter cap. Commission structure is % based on sales quota reached vs capped (not a direct % of sales). I’m underpaid at $53000 with $3500 cap per quarter.

Guys, has the gym at Bangalore office opened up?

Hi All,
Tomorrow is my last working day.
I have an offer for Tech mahindra with DOJ 5th April.
I have placed a counter offer in march with Tech M .They are doing a salary revision with Joining bonus and they said they are waiting for JB approval. They didn’t send the revised offer letter yet. Do they usually take so long for revised offer letter. I have just a day left.

Is anything wrong with tech Mahindra hiring after submission of documents and salary discussion they want to have again technical round..if they want to reject why they do it in early stage.almost 3 week of search time wasted.

It is in appropriate to ask what the compensation for a position is after a first interview if they want you to go on three more and the interviewers on my first told me that was above their pay grade to tell me?????

Seems kind of ridiculous for a business to want to waste so much time to find out after a handful of interviews that the pay isnt aligned with my needs ......

I can see in biglaw not bringing up knowing damn well if you get an offer itll likely be high, but this is a midsize

How's the yearly hike and variable payout at reliance jio? And how is the work culture?

I currently work as a optician, referral coordinator and optometry technician. Busting my butt off wearing all 3 hats and I get paid $20 an hour… I don’t think this is a fare wage considering I’m doing the job of 3 people. I want to negotiate a higher wage any tips of what I should ask for?

How do I claim the relocation lumpsump amount? Should I reach out to my global mobility advisor or will it be directly included in my first salary?

Anybody know if there is a way to automate a Gantt chart in excel when building out a roadmap? Essentially want to recreate the functionality of ms project because my client does not have project and wants a nice visual for the roadmap

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

What are your tips for publicly responding to negative reviews?

Tell me a feel-good story from work that will restore my faith in humanity.

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

Hiring managers, what do you look for as you’re going through resumes?

Managers, how do you help your customer support team avoid burnout?

Ways to destress during work as a customer support agent?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Will the customer support future be led by chatbots or will we still be necessary? lol

Are you worried about how quickly AI support is growing?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Any suggestions for how to find a fully remote customer support job?