Question for my friend at KPMG. Her MDs and Partners have been directing her to eat her hours. If she charges over 45 hours she will get emails from management and when she charges over 65 she got a call from a PPMD. I work at deloitte and have never been told to do this and thought it honestly was illegal. Thoughts? It doesn’t seem right that she’s having to eat those hours and feel scared when she’s working til 10/12 every night.

likefunny
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Specific to those people. Have never been told to do that

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Forward the emails to the Ethics hotline. But it depends on what they are saying. Is it: (A) we are over budget and you are spending too many hours in the project. (B) why is it taking you 8 hours to do something that should take 2 hours? (C) you are billing too many hours, you need to take some charged hours off your timesheet (D) i know this is taking longer than expected but we need to keep our hours under x-hours per day.

Some are overt or subtle ways of saying “eat your hours” and others are “you are working too long on things that can be done quicker”.

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This is very unethical on the part of the MDs and Partners. She should be telling talent.

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I think none of the big4 allows their staffs to eat hour (check the code of conduct). She should report it to the internal team (e.g. ethics hotline), but she might put herself under retaliation if she does it (even if firms say zero tolerance for retaliation)...

likehelpful

I just feel bad for her because her utilization is being hurt because her teams won’t let her charge what she’s working. She’s not like slacking and overcharging she’s just charging what she works

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Ok the folks saying they’ve never eaten hours on here are full of it. They say don’t eat hours, but then, guess what? We eat hours. This whole “never do this” bs is their way of covering their ass.

It’s unethical, it’s illegal, and it happens all the time. I stopped doing it a long time ago because I’m on salary, and I just don’t think it’s worth the stress or effort to eat hours, even if my manager gets pissed. Adjust your project timelines and get over it.

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My friend at KPMG who is the person i mentioned in my initial post is a staff two at KpMg. I work at deloitte and haven’t been told to do that for clarification.

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I think this not happening in KPMG but if it is you should report it. I am very sure it is happening in EY,DT and PWC but people on this thread do not know about it or are not willing to admit it is probably happening their firm and it is going on unreported

likeupliftingfunny

@P2, this is what I really hate about. Partner and manager force staffs to eat their hours for a better margin. If that happens, staffs will cut their hours and margin will get better. Then, partner thinks it is a decent engagement and he will bring the same job next year. The staffs will face the exact same problem over and over again. I charge every single hours to show my partner how much hours are actually needed for an engagement. If the partner believes the job can't be profitable, they shouldn't bring it at the first place.

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Is leadership telling her to get off? Cause continuing to work after your leadership says “when you hit your hours” vs being given direct direction after that point are two different scenarios. I get pestered by my leadership if I stay online past the usual time. If she’s a senior then yeah she’s at the buffet line for hours eating.

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It’s happened multiple times

I thought everyone ate like 50% of their hours. Who the hell can do their job in only 40 hours a week, lol.

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I ve been told that all the time at Deloitte

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I don’t mind eating an hr or two each day but 5 each day for long stretches is not reasonable

helpful

Your friend MUST report this. It's imperative.

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That’s really sad. Unfortunately I’ve been in situations where I’ve had to eat hours at certain point but they were never long project so I didn’t mind. If it was an extensive project I do remember mentioning that I would start signing off/only doing work up to what I’m allowed to charge however this can be very risky as some people said above might make the person look bad through the five gossipgrapevine it’s a tough situation

I just don’t know what advice to give her. She’s working her butt off and not getting the credit and scared to charge the hours she’s working b

It’s unethical, but it’s also up to the staff to raise her hand when she is more then mid-way through the allowed/expected time and realistically is only 10% in to the task.

I don’t believe it

Some projects have a client imposed limit on the weekly number of hours you can charge. Maybe because of this?

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