Reasonable workload? I’m an Ops Director and started 5 months ago. I oversee gift shop, marketing, events, volunteers, membership, and office management staff plus our accountant. I am also HR. Almost everything is from scratch: health ins., changing business insurance, staff handbook, osha compliance, safety and training, job descriptions, annual goals, evaluations, our annual audit, plus IT and database. I’m overwhelmed and not meeting deadlines. Shouldn’t I have a handle on it by now?

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I think if your management team was strong, or you delegated properly, you would be less overwhelmed. It’s a lot, and I also did the Director of Ops, but the biggest part is learning to delegate properly and hold the team accountable/promote ownership.

That is a lot you have on your plate. Give yourself a break and recognize that you've been in your role for only 5 months and you are tackling small and large projects. What could you do to feel less overwhelmed?

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