Started a new PMM role this week and my manager, a VP, has no bandwidth to onboard me to anything. Has anyone been in the same boat, and if so, how did you go about onboarding yourself to a new product/portfolio?

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Start with CS, Product, Sales. Each will have a different take on the product. See what pains them and how you’ll fit in to cure the pain they are facing in their role or to working with other departments

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I wouldn’t rely on a VP for on-boarding. Since the PMM function is very cross functional, I’d work with others from various disciplines instead

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Yeah that’s what I’m doing now. I asked her to identify who would be best on each team and that was helpful and showed her I was working to learn everything. It’s just a huge company (5k people) and a small PMM team so I’m trying to find who the right people are and the best resources kind of by myself.

Similar for me in current role. Talk with sales, marketing, and engineering team members. Play with your products. Research your competition and categories.

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Most of my PMM experiences have been self on-boarding. Talk to all the key stakeholders and ask them for every relevant doc they have.

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Ive typically gotten minimal support from my direct managers in PMM or similar positions. Ive leaned on coworkers to learn the internal processes and the product/bd team to learn the product/product strategy and worked from there.

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Also, take stock of what you’re doing to onboard, and consolidate it in a document for future team members’ onboarding! Your boss will appreciate the proactivity and process mindset.

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I’ve had a lot of great experiences as others have said by reaching out to the different stakeholders and gaining insight into their pain points. From the sounds of it (reporting to the VP) you’re expected to onboard yourself. Make sure you also keep your VP in the loop so they know what you’re doing!

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